Restaurant Manager

Military, Veterans and Diverse Job Seekers; Fayetteville (GA); On-site; USD 50,000 - 70,000; Full time

Job summary

Military, Veterans and Diverse Job Seekers is seeking a seasoned Restaurant Manager to lead daily operations, ensuring outstanding guest experiences and efficient back- and front-of-house coordination.

The role requires strong leadership, extensive F&B knowledge, and proficiency with OpenTable and PeachWorks to optimize service quality and cost control.

Qualifications

• Proven work experience as a Restaurant Manager or similar role.
• Strong leadership and people-management skills.
• Extensive food and beverage knowledge with ability to recall ingredients and dishes for staff and customers.
• Familiarity with restaurant management software like OpenTable and PeachWorks.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality and research new vendors.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils, and cleaning products.
• Ensure compliance with sanitation and safety regulations.
• Manage the restaurant's good image and suggest improvements.
• Control operational costs and identify measures to reduce waste.
• Create detailed reports on weekly, monthly, and yearly revenues and expenses.
• Promote the brand locally via events and social media.

Skills

Restaurant management

Customer service management

Leadership

Staff motivation

Budget & cost control

Food & Beverage knowledge

Education

BSc in Business Administration

Hospitality management degree

Tools

OpenTable

PeachWorks

Job description

• Coordinate daily Front of the House and Back of the House restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils, and cleaning products.
• Ensure compliance with sanitation and safety regulations.
• Manage the restaurants good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste.
• Create detailed reports on weekly, monthly, and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.

Requirements and skills

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable and PeachWorks
• Strong leadership, motivational and people skills
• Acute financial management skills
• BSc degree in Business Administration; hospitality management or culinary schooling is a plus