Restaurant Manager

Omni Bedford Springs & Spa; Bedford (Bedford County); On-site; USD 50,000 - 70,000; Full time

Job summary

Join a luxurious and historic resort as a Restaurant Manager at Omni Bedford Springs, ensuring top-notch service and overseeing the operations of multiple dining outlets. This role offers competitive wages, opportunities for growth, and an exciting environment where community and hospitality thrive.

Benefits

Competitive wages

Paid time off

Hotel stay discounts

Growth opportunities

Qualifications

• 3 years restaurant management experience in high volume setting.
• Must have knowledge of PA liquor laws.
• Strong skills in leadership and team development.

Responsibilities

• Supervise overall operation of restaurant, ensuring high levels of service.
• Train and develop staff to ensure quality customer experiences.
• Monitor financial performance and adhere to cost controls.

Skills

Leadership

Communication

Multi-tasking

Customer Service

Education

High school diploma or equivalent

Job description

Overview

Omni Bedford Springs Resort & Spa

Join our award-winning team of associates at the luxurious and exquisite Omni Bedford Springs Resort & Spa. More than just a sought-after destination for travelers worldwide, the Omni Bedford Springs Resort & Spa flawlessly combines a rich history and historic charm with all of the modern conveniences one would expect from a four-diamond hotel property. The Omni Bedford Springs Resort & Spa offers unparalleled service and amenities to thousands of travelers each year.

Our Omni Bedford Springs Resort & Spa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Bedford Springs Resort & Spa may be your perfect match.

Job Description

Omni Bedford Springs is excited to offer competitive wages and benefits, growth opportunities, paid time off, and hotel stay discounts! If you love hospitality, and have a passion to serve others then you’ll love working with the Omni Bedford Springs – apply today!

The Restaurant Manager is responsbile for ensuring the highest level of Food and Beverage service in our outlets, proper training & supervision of all personnel and delivering prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. This role will oversee all Pool Operations and Tillies, but may also be assigend to other outlets as needed.

Responsibilities

Responsibilities

• Responsible for the supervision and coordination of assigned shift, responsible foroverall management of operation.
• Coach, mentor and develop supervisors and hourly service staff.
• Complete environmental checklist for dining room. Supervise related associate assignments.
• Stay on the floor during peak hours, supervising the performance of associates.
• Monitor each guest experience.
• Examine food and beverage preparation and provide corrective training where necessary.
• Supervise bar controls, shot glass use, red lining, bottles totally empty, liquor par list.
• Supervise cost control efforts to ensure the operations financial success.
• Participate in scheduling within budgetary guidelines.
• Forecast weekly and monthly.
• Completing weekly payroll and associated audit.
• Monitor labor and payroll costs.
• Oversee the order of daily supplies.
• Supervise the maintenance of dining room for cleanliness, sanitation, and appearance.
• Prepare maintenance requests, follow up.
• Hold pre-shift meetings with associates.
• Follow up on established training steps, supervise performance, and provide necessary re-training.
• Participate in interviewing new associates.
• Must be familiar with and adhere to all liquor liability laws.
• Must know emergency procedures and work to prevent accidents.
• Handle guest comments and complaints.
• Responsible for reporting all product/service defects, and measuring process attributes as applicable.

Responsibilities

• Responsible for the supervision and coordination of assigned shift, responsible foroverall management of operation.
• Coach, mentor and develop supervisors and hourly service staff.
• Complete environmental checklist for dining room. Supervise related associate assignments.
• Stay on the floor during peak hours, supervising the performance of associates.
• Monitor each guest experience.
• Examine food and beverage preparation and provide corrective training where necessary.
• Supervise bar controls, shot glass use, red lining, bottles totally empty, liquor par list.
• Supervise cost control efforts to ensure the operations financial success.
• Participate in scheduling within budgetary guidelines.
• Forecast weekly and monthly.
• Completing weekly payroll and associated audit.
• Monitor labor and payroll costs.
• Oversee the order of daily supplies.
• Supervise the maintenance of dining room for cleanliness, sanitation, and appearance.
• Prepare maintenance requests, follow up.
• Hold pre-shift meetings with associates.
• Follow up on established training steps, supervise performance, and provide necessary re-training.
• Participate in interviewing new associates.
• Must be familiar with and adhere to all liquor liability laws.
• Must know emergency procedures and work to prevent accidents.
• Handle guest comments and complaints.
• Responsible for reporting all product/service defects, and measuring process attributes as applicable.

Qualifications

Qualification

• 3 years restaurant management experience in high volume restaurant/bar environment. Hotel experience preferred.
• Prior experience managing schedules, inventory, payroll, service recovery and associate relations matters required.
• Knowledge of PA liquor laws. Strong familiarity with beer, wine and spirits; local knowledge preferred.
• Candidate must have proven leadership skills and must be able to train, develop, and motivate staff.
• Ability to teach employees importance of, and how to interact with internal/external guests and courteously solve internal requests.
• Able to set priorities for their team and provide feedback to others that enhances performance.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
• Ability to multi-task and work in fast paced environment.
• Must be proficient with computers.
• Ability to work well under pressure, managing a high volume of orders and guest requests.
• Strong organizational skills with the ability to multi-task and provide guest follow up in a fast-paced environment.
• Must possess a valid RAMP, or have the ability to obtain RAMP
• Must be able to work a variety of shifts, including weekends and holidays.
• Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance.
• Stand or walk for an extended period or for an entire work shift.
• Requires repetitive motion.
• May work both indoors and outdoors.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email [e-mail].

Source: Hospitality Online