RESTAURANT MANAGER

Compass Group, North America; Austin (TX); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/AD

Job summary

Flik Hospitality Group is seeking an experienced Food & Beverage Front-of-House Manager to lead fine dining service and daily operations at client sites in a dynamic hospitality environment.

Responsibilities include hiring and training FOH staff, overseeing schedules, cost controls, and guest satisfaction, while coordinating with other departments to ensure top-tier service and adherence to standards. Strong communication and leadership are essential; ServSafe is preferred.

Qualifications

• 2 years of food service management experience.
• Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
• Experience managing cost controls is preferred.
• Excellent customer service and communication skills.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
• ServSafe Certification is preferred.
• Associate’s degree is preferred.

Responsibilities

• Hire, train, and develop all FOH restaurant staff in fine dining service standards.
• Maintain schedules, payroll, requisitions and other administrative support to maintain food and beverage cost controls including inventory and pars.
• Organize and conduct pre-shift and departmental meetings daily.
• Maintain communication with all departments to ensure customer service needs are met.
• Create seating charts and station assignments daily, following up with support staff of daily expected business.
• Maintain all reservation systems and book to accommodate business demands
• Create side work assignments and ensure completion with wait staff
• Excellent written and verbal communication skills
• Maintain highest level of client/guest satisfaction
• Maintains cleanliness and presentation of dining room area
• Ensures the highest level of service to clients and their guests.
• Investigates and resolves all client/guest complaints in a timely, professional, diplomatic manner.
• Professional appearance and demeanor required.
• Providing information to supervisors, co‑workers, and subordinates by telephone, in written form, e‑mail, or in person.
• All other reasonable requests as required
• Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honest/integrity; leads by example.

Skills

FOH restaurant management

Customer service

MS Office

Written and verbal communication

Budget and cost controls

Staff training and development

Education

Associate’s degree is preferred

Tools

MS Office: Word, Excel, PowerPoint, Outlook

Job description

Flik Hospitality Group

What makes FLIK click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands‑on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

Responsible for the effective execution of service for the daily operations in Restaurants/Bars and Room Service & Coffee Bar. Always ensuring that the Standards of Excellence, as determined by Flik Associates and the client are met.

Position assists with menu planning, maintains sanitation standards, assists servers and hosts on the floor during peak meal periods and supervises Restaurants/Bars, Room Service Departments, and Coffee Bar where applicable. Responsibilities include ensuring guest and associate satisfaction while maintaining the operating budget. Accountable to ensure standards and legal obligations are followed.

Key Responsibilities:

• Hire, train, and develop all FOH restaurant staff in fine dining service standards.
• Maintain schedules, payroll, requisitions and other administrative support to maintain food and beverage cost controls including inventory and pars.
• Organize and conduct pre‑shift and departmental meetings daily.
• Maintain communication with all departments to ensure customer service needs are met.
• Create seating charts and station assignments daily, following up with support staff of daily expected business.
• Maintain all reservation systems and book to accommodate business demands
• Create side work assignments and ensure completion with wait staff
• Excellent written and verbal communication skills
• Maintain highest level of client/guest satisfaction
• Maintains cleanliness and presentation of dining room area
• Ensures the highest level of service to clients and their guests.
• Investigates and resolves all client/guest complaints in a timely, professional, diplomatic manner.
• Professional appearance and demeanor required.
• Providing information to supervisors, co‑workers, and subordinates by telephone, in written form, e‑mail, or in person.
• All other reasonable requests as required
• Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honest/integrity; leads by example.

Qualifications:

• 2 years of food service management experience.
• Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
• Experience managing cost controls is preferred.
• Excellent customer service and communication skills.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
• ServSafe Certification is preferred.
• Associate’s degree is preferred.

Flik is a member of Compass Group USA

Associates at Flik Hospitality are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf) or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Flik maintains a drug‑free workplace.

Req ID: 1576814

Flik Hospitality Group

JEANNE M LANE

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