Restaurant Leadership: Growth, Rewards & Guest Focus

JSC Management Group; Saugus (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Leadership training

Bonus program

Weekly contests

Team building

Job summary

JSC Management Group in Massachusetts is seeking a driven restaurant/retail supervisor to lead shifts, deliver guest service, and grow within the company.

The role requires managing teams, handling guest issues with tact, and maintaining smooth operations during nights, weekends, and holidays. Candidates should have a high school diploma and be able to lift 40 pounds, with reliable transportation.

Qualifications

• First-line supervisory or management experience in a restaurant or retail environment.
• High school diploma or equivalent.
• Ability to work a 45-50 hour work week including nights, weekends, and holidays.
• Must be able to carry up to 40 pounds regularly.
• Basic computer skills and leadership abilities; capable of working in a fast-paced team environment.
• Outgoing personality and able to work effectively with a diverse group in a team setting.
• Good written, verbal, math, and interpersonal skills; ability to resolve guest issues with tact.
• Reliable transportation.

Responsibilities

• Lead shifts and supervise staff to ensure quality guest service.
• Foster teamwork and maintain a fast-paced, guest-focused environment.
• Resolve guest issues with tact and professionalism.
• Support training and development to help team members grow.

Skills

Restaurant/retail management

Team leadership

Customer service

Communication

Scheduling

Education

High school diploma or equivalent

Job description

JSC Management Group in Massachusetts is seeking a driven restaurant/retail supervisor to lead shifts, deliver guest service, and grow within the company.

The role requires managing teams, handling guest issues with tact, and maintaining smooth operations during nights, weekends, and holidays. Candidates should have a high school diploma and be able to lift 40 pounds, with reliable transportation.