Restaurant Leadership: Elevate Service & Team Growth

Nemacolin; Wharton Township (PA); On-site; USD 64,000 - 86,000; Full time

Job summary

Nemacolin is seeking an Assistant Restaurant Manager to oversee service across our resort dining venues, upholding Nemacolin's hospitality standards and driving guest satisfaction. The role collaborates with culinary and restaurant leadership to sustain excellence in dining experiences.

You will develop associates, elevate service performance, and contribute to operational and financial success while fostering a culture of accountability and professional growth.

Qualifications

• Associate's degree in hospitality management or related field required; bachelor's degree preferred.
• Minimum one year of supervisory experience in hospitality.
• Forbes Four-Star/ Five-Star service experience preferred.
• Strong guest service, associate development, and team leadership track record.
• Understanding of restaurant operations and front/back-of-house coordination.
• Proficiency with Microsoft Office applications.

Responsibilities

• Lead service execution and guest interactions according to Nemacolin standards.
• Coach and develop restaurant associates and foster accountability.
• Coordinate front-of-house and culinary teams for seamless operations.
• Oversee daily restaurant activities and guest room dining when needed.
• Support budgeting, labor management, and payroll processes.
• Address guest concerns with timely service recovery.
• Ensure compliance with safety and food handling procedures.
• Communicate scheduling, reporting, and operational plans clearly.

Skills

Guest service excellence

Leadership & coaching

Communication skills

Operational decision-making

English proficiency

Multitasking & prioritization

Team development

Problem solving under pressure

Education

Associate's degree in hospitality management or related field

Bachelor's degree preferred

Tools

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Job description

Nemacolin is seeking an Assistant Restaurant Manager to oversee service across our resort dining venues, upholding Nemacolin's hospitality standards and driving guest satisfaction. The role collaborates with culinary and restaurant leadership to sustain excellence in dining experiences.

You will develop associates, elevate service performance, and contribute to operational and financial success while fostering a culture of accountability and professional growth.