Restaurant Leadership Development Program

Chick-fil-A; Marietta (GA); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Great salary

Flexible scheduling

Paid time off

Health insurance

401(k) options

Employee discounts

Mileage reimbursement

Leadership mentorship

Hands-on training

Job summary

Chick-fil-A West Cobb is offering a 3-year Business Leadership Development Program designed to prepare you for executive, operator, or corporate roles. You will work closely with the Operator and Director team, gaining hands-on experience across operations, people development, and financial performance.

The program emphasizes rotation through pathways, leadership development, and mentorship, with a focus on hospitality excellence, customer engagement, and fast, accurate service.

Qualifications

• Bachelor’s degree or equivalent experience.
• Strong organizational and communication skills.
• Ability to work in a fast-paced environment.
• Availability to work weekends and holidays as needed.
• Demonstrated leadership potential and desire for growth.
• Strong problem-solving and critical-thinking skills.
• Ability to influence, lead, and develop others.
• Works well independently and within a team environment.

Responsibilities

• Develop competence and confidence in all restaurant Pathways and systems, including Front of House, Back of House, Drive Thru, People, Training, Food Safety, and Business Operations.
• Lead and model operational excellence in Hospitality, including Core 4, customer engagement, and 2nd Mile Service.
• Recruit, interview, train, and develop restaurant team members and leaders.
• Coach and mentor leaders to build bench strength and succession planning.
• Ensure excellence in food quality, speed of service, cleanliness, and safety across all dayparts.
• Grow sales and profitability through effective labor management, cost control, and performance analysis.
• Implement and sustain new systems and processes to drive efficiency and consistency.
• Develop, communicate, and execute quarterly and annual business and people goals.
• Lead shifts and departments with confidence, accountability, and cultural alignment.
• Use data and operational insights to identify opportunities and drive continuous improvement.
• Model Chick-fil-A values, leadership behaviors, and decision-making standards.
• Collaborate with the Operator and Director team on strategic initiatives and long-term planning.
• Complete leadership rotations, pathway requirements, and development milestones.
• Other duties as assigned

Skills

Leadership

Communication

Problem-solving

Team development

Education

Bachelor’s degree or equivalent experience

Job description

Chick-fil-A West Cobb is offering a 3-year Business Leadership Development Program designed to prepare you for executive, operator, or corporate roles. You will work closely with the Operator and Director team, gaining hands-on experience across operations, people development, and financial performance.

The program emphasizes rotation through pathways, leadership development, and mentorship, with a focus on hospitality excellence, customer engagement, and fast, accurate service.