SOAR Leadership Development Program (17+)

Chick-fil-A; Grand Rapids (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

Chick-fil-A in Grand Rapids offers the LEAD Development Program, a two-year, hands-on experience for recent graduates eager to grow as operational leaders. This is an in-restaurant, operations-driven track where you’ll lead teams, manage daily restaurant functions, and influence business outcomes from day one.

As a LEAD participant, you’ll be embedded in every aspect of restaurant operations, from kitchen to front‑of‑house execution and people development, with coaching from experienced

Job description

Lead with Purpose. Grow from the Ground Up.

The LEAD Development Programat Chick-fil-A 28th & Beltline and Cascade is a dynamic, two-year, hands-on experience built for recent college graduates who are eager to develop as operational leaders. This is not a corporate office track-its an in-restaurant, operations-driven program where you'll lead teams, manage day-to-day restaurant functions, and make decisions that directly impact business outcomes.

As a LEAD participant, you'll be embedded in every aspect of restaurant operations. From mastering the fundamentals of kitchen and front-of-house execution to managing team performance and driving operational excellence, you'll learn by doing. You'll take on real leadership responsibilities from day one, supported by structured development, intentional coaching, and active mentorship from experienced Chick-fil-A Operators and directors.

This program is designed to prepare you for a long-term leadership career-whether that's pursuing Chick-fil-A franchise ownership, joining the Chick-fil-A Support Center, or stepping into leadership roles in other industries. But it starts here: in the restaurant, with the people, the challenges, and the daily decisions that shape great leaders.

At Chick-fil-A 28th & Beltline and Cascade, we believe operational excellence is the foundation of great leadership. If you're ready to lead from the front and grow through real-world experience, LEAD will give you the tools and opportunities to do just that.

Working at a Chick-fil-A® restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.