Restaurant Leader: Drive Service, Profit & People

Summerwood Master; Willow Grove (PA); Sur place; USD 75 000 - 110 000; Plein temps

Résumé du poste

Summerwood Master is seeking a Restaurant General Manager in Willow Grove, PA to lead daily operations, deliver superior guest experiences and drive financial results. You will supervise managers and crew, manage budgets, and ensure compliance with safety and quality standards.

The role requires strong leadership, customer focus and deep knowledge of restaurant operations to improve profitability and service excellence across all shifts.

Qualifications

• Delivers excellence in customer service and ensures quality products and service.
• Leads and coordinates teams to achieve restaurant goals and standards.
• Analyzes financial data and drives margin and sales growth strategies.
• Identifies staff development needs and provides coaching and succession planning.
• Ensures proficiency in all aspects of food preparation, production and delivery.

Responsabilités

• Maintain fast, accurate service and guest satisfaction while upholding quality standards.
• Develop and monitor the annual operating plan; review sales and labor metrics regularly.
• Oversee facilities, equipment, inventory and order fulfillment to company standards.
• Direct HR activities including hiring decisions, training, performance management and employee relations.
• Track performance measures like sales, margins and guest perception; drive improvements.

Connaissances

Customer service excellence

Team leadership

Business savvy

Team development

Restaurant operations

Formation

High school diploma or GED

Description du poste

Summerwood Master is seeking a Restaurant General Manager in Willow Grove, PA to lead daily operations, deliver superior guest experiences and drive financial results. You will supervise managers and crew, manage budgets, and ensure compliance with safety and quality standards.

The role requires strong leadership, customer focus and deep knowledge of restaurant operations to improve profitability and service excellence across all shifts.