Aspiring Restaurant Manager: Lead Service & Operations

Summerwood Master; Willow Grove (PA); On-site; USD 65,000 - 85,000; Full time

Job summary

Summerwood Master is seeking an Associate Restaurant Manager in Willow Grove, PA to support the Restaurant General Manager in day-to-day operations and guest satisfaction.

The ARM will oversee service quality, food safety, training, and staff development, with a clear path toward promotion to RGM within 18 months. This role requires hands-on leadership and a strong team focus in a fast-paced restaurant environment.

Qualifications

• High school diploma or GED required; proven supervisory experience preferred.
• Demonstrated ability to maintain financial controls and coaching of hourly staff.
• Strong customer service orientation with focus on guest satisfaction.

Responsibilities

• Assist Restaurant General Manager with daily operations and coverage.
• Drive customer service excellence and maintain company quality standards.
• Supervise food handling, safety procedures and service speed (SWS).
• Monitor sales, labor and inventory to support margins.

Skills

Customer service

Leadership

Financial controls

Operations management

HR / Staffing

Team coordination

Education

High school diploma or GED

Job description

Summerwood Master is seeking an Associate Restaurant Manager in Willow Grove, PA to support the Restaurant General Manager in day-to-day operations and guest satisfaction.

The ARM will oversee service quality, food safety, training, and staff development, with a clear path toward promotion to RGM within 18 months. This role requires hands-on leadership and a strong team focus in a fast-paced restaurant environment.