Restaurant Leader

Buffalo Wild Wings GO; Henderson (NV); On-site; USD 65,000 - 85,000; Full time

Job summary

Buffalo Wild Wings GO is seeking a Restaurant Leader to manage overall restaurant operations, financial health, profitability, and guest experiences in Henderson, NV. You will lead a team of 8–20 and drive local marketing initiatives while ensuring brand standards and strong labor management.

The role emphasizes recruitment, training, coaching, and weekly leadership planning to deliver legendary guest service and sustainable growth.

Qualifications

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required.
• 1-2 years of previous restaurant management experience.
• Ability to prioritize own and others’ work and time to meet deadlines and objectives.
• Demonstrated leadership skills.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends, and holidays.
• Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurant.

Responsibilities

• Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes.
• Reviews key P&L lines to increase profitability for the restaurant.
• Drives sales through proactive guest service, people development & operations management.
• Motivates and directs employees to exceed guest expectations with accurate, friendly, and fast service in a clean facility.
• Manages the guest experience through operations and timely response to Guest issues.
• Problem solves guest feedback systems to determine root causes and develops action plans to address issues.
• Identifies and interacts with the community to engage the prospective guest and execute local marketing initiatives.
• Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team.
• On-boards new employees by training and guiding them through the certification process.
• Inspires the restaurant team by effectively managing individual and team recognition programs.
• Provides coaching and feedback to Team Members, Shift Leaders, and Assistant Leaders to increase capabilities.
• Manage restaurant labor using optimal Leader staffing and ensures that the restaurant upholds operational and brand standards.
• Performs duties of the Assistant Leaders & Shift Leaders when necessary.
• Conduct weekly operational meetings with the Leadership team.

Skills

Leadership

Guest Service

Time Management

Recruitment & Training

Communication

Problem Solving

Education

High School Diploma or GED

Job description

As the Restaurant Leader (RL), you will manage the overall

operations of the restaurant including the restaurant's financial health, profitability,

and success. Through leadership, development, and engagement of the restaurant

team you will be key in creating legendary experiences for guests. The RL

operates under the direction of the District Manager and directly leads a team

of an Assistant Leader, Hourly Shift Leaders and Team Members (8-20 employees).

This position has the potential to grow into a Multi-Unit position. Buffalo

Wild Wings GO has an atmosphere that creates stories worth telling - for our

guests and for our Team Members. With our famous wings and flavors in a

streamlined and counter-service environment, this is the place to start the

next phase of your career. We're a brand on the rise, and we need great people

as we write the next chapter of our story.

Summary Of Responsibilities:

• Has primary accountability for the restaurant P&L and
• actively manages towards desired financial outcomes
• Reviews key P&L lines to increase profitability for the
• restaurant
• Drives sales through proactive guest service, people
• development & operations management
• GUEST
• Motivates and directs employees to exceed guest
• expectations with accurate, friendly, and fast service in a clean facility
• Manages the guest experience through operations and timely
• response to Guest issues
• Problem solves guest feedback systems to determine root
• causes and develops action plans to address issues
• Identifies and interacts with the community to engage the
• prospective guest and execute local marketing initiatives
• PEOPLE
• Leads the restaurant’s recruitment and selection process to
• build and retain an effective restaurant team
• On-boards new employees by training and guiding them through
• the certification process
• Inspires the restaurant team by effectively managing
• individual and team recognition programs
• Provides coaching and feedback to Team Members, Shift Leaders,
• and Assistant Leaders to increase the restaurant team’s capabilities and raise
• Operations
• Manage restaurant labor using optimal Leader staffing and
• Ensures that the restaurant upholds operational and brand
• standards
• Performs duties of the Assistant Leaders & Shift Leaders
• when necessary
• Conduct weekly operational meetings with the Leadership team

Qualifications And Skills:

• Must be at least eighteen (18) years of age
• High School Diploma or GED required
• 1-2 years of previous restaurant management experience
• Ability to prioritize own and others’ work and time to meet
• deadlines and objectives
• Demonstrated leadership skills
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed, for
• the proper functioning of the restaurant