Restaurant Host: Warm Welcome & Smooth Seating

R365hire; Newark (DE); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Job summary

McGlynns Pub in Newark, Delaware is seeking a Host to warmly welcome guests, seat them at tables or in waiting areas, and help ensure an exceptional dining experience. You will organize the floor plan, manage reservations and waitlists, answer phones, and keep the host stand neat and ready for the next guests.

The ideal candidate is detail-oriented, friendly, and customer-focused, with the ability to communicate clearly with guests and staff.

Qualifications

• Previous restaurant hosting or serving experience preferred, not required.
• Friendly and customer-focused personality.
• Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance.
• Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.
• Ability to effectively communicate on the telephone.

Responsibilities

• Greet guests and seat them at tables or in waiting areas.
• Provide guests with menus.
• Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
• Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff.
• Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate.
• Answer the phone.
• Keep the host stand neat, tidy, and presentable for guests.
• Make Popcorn

Skills

Friendly demeanor

Customer focus

Clear communication

Telephone etiquette

Job description

McGlynns Pub in Newark, Delaware is seeking a Host to warmly welcome guests, seat them at tables or in waiting areas, and help ensure an exceptional dining experience. You will organize the floor plan, manage reservations and waitlists, answer phones, and keep the host stand neat and ready for the next guests.

The ideal candidate is detail-oriented, friendly, and customer-focused, with the ability to communicate clearly with guests and staff.