Host

R365hire; Town of Newark (WI); On-site; USD 18,000 - 23,000; Full time

Job summary

McGlynns Pub in Bear, Delaware seeks a friendly Host to welcome guests, seat them, and help ensure an exceptional dining experience. You will organize the floor plan, reservations, and waitlists while greeting guests with a warm smile and clear communication to the service team.

Responsibilities include greeting and seating, providing menus, informing guests of promotions, coordinating with servers, and answering calls.

Qualifications

• Previous hosting or serving experience preferred.
• Friendly, customer-focused personality.
• Ability to clearly greet and farewell guests and handle requests.
• Strong verbal communication with servers and staff.

Responsibilities

• Greet guests and seat them at tables or in waiting areas.
• Provide menus and inform guests of promotions.
• Assign patrons to tables to balance seating and server workload.
• Manage waitlists and reservations for smooth flow.
• Answer the phone and maintain a tidy host stand.
• Make popcorn as part of the service area upkeep.

Skills

Friendly & customer-focused

Clear greetings & farewells

Telephone communication

Team communication

Job description

We are looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests. Greet customers with smiles and warm welcome. Organize the floor plan, reservations, and waitlist. Make popcorn as well as keeping that area clean. Clean tables when necessary to seat next guests. Answer the phones.

Responsibilities:

• Greet guests and seat them at tables or in waiting areas.
• Provide guests with menus.
• Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
• Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff.
• Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate.
• Answer the phone.
• Keep the host stand neat, tidy, and presentable for guests.
• Make Popcorn

Qualifications:

• Previous restaurant hosting or serving experience preferred.
• Friendly and customer-focused personality
• Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance.
• Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.
• Ability to effectively communicate on the telephone.

Compensation: $15.00 per hour

McGlynns Pub was established in 1983 when former owner Bob Ashby purchased the Drummond Ale House and created a popular neighborhood restaurant with Irish pub charm. As the Pike Creek area grew, so did the restaurant with 4 additions and expansions, including a small but busy banquet room. In May 1999, we opened our second McGlynns in the bustling Peoples Plaza shopping center in Bear, Delaware, at the corner of Routes 40 and 896. Our third location has quite a different look as it sits on the shoreline of beautiful Silver Lake. Opened in 2006, it offers memorabilia from a trip to Ireland and peaceful views of the lake. The Greenville location, in Barley Mill Plaza opened in 2023 featuring a large outside bar and dining area. All four locations offer the same great menu and friendly atmosphere.

In 2016, the second generation took over the reins as son, Marc Ashby, and longtime Operations Manager, Jeremy Hughes, took ownership of Ashby Hospitality Group. As co-owners, they each bring their experience and dedication to the same ideals that have made our restaurants so popular. We remain committed to our loyal customers in serving local fresh foods with excellent and friendly customer service. Join us and see how we strive each day to earn our title "Favorite Neighborhood Restaurant!"