Restaurant Host: Smooth Guest Flow & First Impressions

Eataly North America

Short Hills (NJ)

On-site

USD 30,000 - 38,000

Full time

3 days ago
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Benefits offered by this job

Paid Time Off
401K with match
Free family meal daily
Discounts at Eataly
Classes on products and Italian cucina

Job summary

Eataly in Short Hills, NJ is seeking a Host who greets guests, seats them, and helps maintain the dining room flow during service. You will be the first and last contact for guests and report to the Restaurant Manager.

You will manage waitlists, assist servers, relay information to managers, take reservations where available, and ensure guests are guided to their tables with menus and introductions. This onsite role requires a friendly demeanor and basic computer skills.

Qualifications

  • 1+ year of experience in a high-volume restaurant.
  • Basic computer skills.
  • High school diploma or equivalent preferred.

Responsibilities

  • Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel.
  • Maintains an accurate, fair and up-to-date waitlist and seating chart using a computerized system.
  • Takes and manages reservations in restaurants that allow reservations.
  • Balances the guest flow among the service stations, taking into account requests for a particular table or server depending on availability.
  • Informs guests when tables are ready, escorts them to table, provides menus and introduces the server.
  • Assists with the duties of servers and bus persons as needed to maintain service effectiveness and efficiency.
  • Performs other duties as required or assigned.

Skills

High-volume restaurant experience
Basic computer skills

Education

High school diploma or equivalent

Job description

Eataly in Short Hills, NJ is seeking a Host who greets guests, seats them, and helps maintain the dining room flow during service. You will be the first and last contact for guests and report to the Restaurant Manager.

You will manage waitlists, assist servers, relay information to managers, take reservations where available, and ensure guests are guided to their tables with menus and introductions. This onsite role requires a friendly demeanor and basic computer skills.

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