- Location 9252 BUSH ST,Plymouth, CA, 95669-9008,United States
- Base Pay $17.00 / Hour
- Employee Type PT Non Exempt
Description
The Restaurant Host is the first point of contact for guests dining at the casino’s restaurant. This role is responsible for creating a welcoming and respectful atmosphere, managing guest seating efficiently, and supporting smooth restaurant operations while upholding the values, culture, and hospitality standards of a TribalCasino.
Requirements
Required Qualifications
- Previous restaurant or customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to remain calm and professional in a fast-paced environment
- Strong organizational and multitasking abilities
- Basic computer or POS system knowledge a plus
Physical Requirements
- Ability to stand and walk for extended periods
- Ability to lift up to 25 pounds occasionally
- Ability to work in a loud, busy casino environment
Schedule & Availability
- Must be available to work flexible hours, including evenings, weekends, and holidays
- Must comply with casino gaming commission and tribal employment requirements
Additional Requirements
- Must meet Tribal Casino background check and licensing requirements
- Must comply with all safety, health, and sanitation regulations
Education and Experience
- High school diploma or equivalent preferred
- Previous restaurant or customer service experience preferred
Employment Disclaimer
Nothing in this job description alters the at-will nature of employment or creates a contract of employment. Acorn Ridge Casino reserves the right to modify , revoke, or change this job description at any time.
Must be 21-yrs or older to work at Acorn Ridge Casino.
Summary
Essential Duties and Responsibilities
- Manage reservations, wait lists, and seating assignments
- Escort guests to tables and present menus
- Communicatewait times accurately and courteously
- Coordinate with servers and management to ensure efficient table turnover
- Answer guest questions regarding menus, specials, and restaurant policies
- Maintain cleanliness and organization of the host stand and entrance area
- Assistwith guest concerns and elevate issues to management as needed
- Follow all casino, tribal, and departmental policies and procedures
- Adhere to guest service standards and promote a positive dining experience
- All other duties as assigned
- Provide inclusive, respectful service to guests from diverse backgrounds
- Represent the casino in a professional and positive manner at all times