Restaurant Host - In Room Dining Server

Hotel Leveque; Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health benefits day one

401(k)

Paid time off

Food discounts

Earn tips on room service

Parking discount

Job summary

The Keep Kitchen & Liquor Bar in Columbus, OH is seeking a friendly Restaurant Host to greet guests, seat them according to preferences, and ensure a memorable first impression. You will coordinate with servers and management to deliver smooth dining experiences and assist with delivering room service orders.

Open and flexible availability is needed, with previous host or in-room dining experience preferred.

Qualifications

• Speak and understand the primary language used in the workplace.
• Stand, walk, and move to perform duties and handle guests.
• Open and flexible availability for shifts.
• Previous Host and/or In-Room Dining experience preferred.

Responsibilities

• Set up restaurant and lounge area for service.
• Stock areas with items and manage stock during shift.
• Provide each guest a personalized greeting with charisma.
• Seat guests according to preferences and restaurant capacity.
• Answer telephone calls in line with brand standards and assist guests.

Skills

Guest interaction

Communication

Guest seating

Telephone etiquette

Job description

• Professional development and promotion opportunities!
• 401(k) available for all associates!
• Teladoc, Dental, and Vision plans effective day one!
• Food discounts!
• Earn tips on room service orders!

About this job...

Restaurant Hosts are often the first smiling face the guest sees when arriving to the restaurant. Responsible for ensuring quick, engaging, and effective communication with guests, the restaurant host plays a critical role in overall guest satisfaction. Restaurant Hosts must maintain communication with restaurant management and servers and seat guests according to preferences and restaurant capability. The Restaurant Host is also responsible for delivering room service orders to guests.

Shifts scheduled for evening shift roughly 4PM-11PM

What you'll be doing...

• Set up the restaurant and/or lounge area for service
• Stock all areas with necessary items, equipment, and tools, and manage stock throughout shift
• Provide each guest an individualized greeting using charisma and stylized communication
• Purposefully navigate and seat each guest with respect to individual requests
• Warmly accept telephone calls consistent with brand standards, thoughtfully listen to each guest inquiry, and provide accurate information or assistance
• Maintain cleanliness of restaurant spaces to be inviting and accommodating
• Effectively communicate with restaurant staff and management to ensure quality guest experiences and smooth restaurant operation
• Complete additional duties as assigned

Requirements...

• Ability to speak, read, write, and understand primary language(s) used in the workplace
• Able to stand, walk, grasp, bend, and pivot repeatedly
• Able to lift up to 30 pounds occasionally
• Open and Flexible availability
• Previous Host and/or In Room Dining experience strongly preferred

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Health Benefits Day One! 401K! Paid Time Off! Travel Discounts! Food Discounts! Parking Discount! Free Bus Pass!

Step into The Keep Kitchen & Liquor Bar and you’ll discover a chef-driven, modern brasserie with its own art deco cocktail bar. The atmosphere highlights the 1920’s ambience, while incorporating modern elements from the 21st century to give a contemporary vibe.

The Keep was inspired by its location in the historic Leveque Tower, a 1927 structure that is known to be an art deco gem. The Keep’s cozy, inviting décor features gas lamps and rustic-refined furnishings, providing guests an invitation into a Roaring Twenties locale. It’s a comfortable, relaxed environment that suits casual dining as much as it does special occasions, parties, and business entertaining.

Utilizing local and regional ingredients, talented Chef Mark Grant refreshes beloved classic dishes by integrating a modern twist. Chef Grant adds a pinch of creativity and a dash of sophistication when preparing his exquisite plates. The restaurant’s open kitchen allows clientele to participate in interactive dining, while they have a chance to experience Chef Grant adding the final touches to his mouthwatering culinary creations.

Tucked away on the mezzanine level of the tower, The Keep applies the same imaginative renovation to its intimate lounge. Old-school cocktails embellished with flavourful house-made syrups and botanicals refresh any palate. The wine list features old and new-world vintages that flawlessly complement Chef Grant’s bold flavours.