Restaurant Host - In Room Dining Server

The Keep Kitchen and Liquor Bar; Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Hotel discount

Paid time off

Professional development

401(k)

Teladoc

Dental/Vision

Food discounts

Tips on room service

Job summary

First Hospitality is seeking a Restaurant Host in Columbus, OH to welcome guests and coordinate seating for an exceptional dining experience. You will engage guests with warmth, manage room service delivery, and collaborate with management to ensure smooth service during evening shifts.

Responsibilities include setting up dining areas, stocking supplies, greeting guests, and maintaining cleanliness. Previous host or in-room dining experience is preferred, with strong communication and flexible

Qualifications

• Speak/read/write and understand the primary language used in the workplace.
• Stand, walk, bend, and pivot repeatedly.
• Open and flexible availability

Responsibilities

• Set up the restaurant and/or lounge area for service.
• Stock all areas with necessary items and manage stock during shift.
• Provide each guest an individualized greeting with charisma and clear communication.
• Seat guests according to preferences and restaurant capability.
• Handle telephone inquiries with brand standards, listen, and provide accurate information.
• Deliver room service orders to guests.
• Maintain cleanliness of restaurant spaces for inviting environments.
• Communicate effectively with staff and management for quality guest experiences.
• Complete additional duties as assigned

Skills

Guest service

Communication

Multitasking

Flexibility

Availability

Job description

What's in it for you...

• Hotel discount at locations worldwide!
• Paid time off!
• Professional development and promotion opportunities!
• 401(k) available for all associates!
• Teladoc, Dental, and Vision plans effective day one!
• Food discounts!
• Earn tips on room service orders!

About this job...

Restaurant Hosts are often the first smiling face the guest sees when arriving to the restaurant. Responsible for ensuring quick, engaging, and effective communication with guests, the restaurant host plays a critical role in overall guest satisfaction. Restaurant Hosts must maintain communication with restaurant management and servers and seat guests according to preferences and restaurant capability. The Restaurant Host is also responsible for delivering room service orders to guests.

Shifts scheduled for evening shift roughly 4PM-11PM

What you'll be doing...

• Set up the restaurant and/or lounge area for service
• Stock all areas with necessary items, equipment, and tools, and manage stock throughout shift
• Provide each guest an individualized greeting using charisma and stylized communication
• Purposefully navigate and seat each guest with respect to individual requests
• Warmly accept telephone calls consistent with brand standards, thoughtfully listen to each guest inquiry, and provide accurate information or assistance
• Deliver room service orders
• Maintain cleanliness of restaurant spaces to be inviting and accommodating
• Effectively communicate with restaurant staff and management to ensure quality guest experiences and smooth restaurant operation
• Complete additional duties as assigned

Requirements...

• Ability to speak, read, write, and understand primary language(s) used in the workplace
• Able to stand, walk, grasp, bend, and pivot repeatedly
• Able to lift up to 30 pounds occasionally
• Open and Flexible availability
• Previous Host and/or In Room Dining experience strongly preferred

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Source: Hospitality Online