Restaurant Host (Greeter)

Hyatt Hotels Corporation; Isle of Palms (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free room nights

Room rate discounts for associates & F

Medical, Prescription, Dental, Vision

Paid time off and holiday pay

401K with company match

Access to Beach, Tennis, and Picklebal

Retail Discounts for Colleagues

Job summary

Hyatt Hotels Corporation, at Wild Dunes Resort in Isle of Palms, SC, seeks a friendly Host/Greeter to warmly welcome guests and manage seating at restaurant entrances, ensuring a positive first impression.

You will greet guests, handle reservations and wait lists, escort guests to tables, present menus, communicate accurate wait times, and coordinate with servers to support smooth, efficient dining in a fast-paced resort.

Qualifications

• Previous restaurant or hospitality experience preferred.
• Strong interpersonal and communication skills with a guest-first attitude.
• Professional appearance and ability to represent the Wild Dunes Resort service culture.
• Ability to remain calm and organized in a fast-paced environment.
• Basic computer and POS system knowledge preferred.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Greet and welcome guests promptly and courteously as they arrive.
• Manage reservations, wait lists, and guest flow using seating charts or reservation systems.
• Escort guests to tables and present menus.
• Communicate wait times accurately and manage guest expectations.
• Assist with answering phones, taking reservations, and providing information about restaurant hours and offerings.
• Coordinate with servers and managers to ensure smooth service and efficient table turns.
• Maintain the cleanliness and organization of the host stand, lobby, and entryway.
• Handle guest inquiries, concerns, and requests with professionalism and a focus on guest satisfaction.
• Support the Food & Beverage team as needed to enhance the overall dining experience.

Skills

Guest service

Communication skills

Hospitality mindset

Professional appearance

Tools

POS system

Reservation software

Job description

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

Join us for this incredible opportunity to be part of our Food & Beverage team at Wild Dunes Resort in Isle of Palms, just outside of Charleston, SC.

Position Overview

The Host/Greeter serves as the first point of contact for guests dining at Wild Dunes Resort’s restaurants. This role is responsible for creating a warm and welcoming environment, managing reservations and seating, and supporting smooth front-of-house operations. The Host/Greeter ensures a positive guest experience from arrival to departure while representing the resort with professionalism and genuine hospitality.

• Greet and welcome guests promptly and courteously as they arrive.
• Manage reservations, wait lists, and guest flow using seating charts or reservation systems.
• Escort guests to their tables and present menus.
• Communicate wait times accurately and manage guest expectations.
• Assist with answering phones, taking reservations, and providing information about restaurant hours and offerings.
• Coordinate with servers and managers to ensure smooth service and efficient table turns.
• Maintain the cleanliness and organization of the host stand, lobby, and entryway.
• Handle guest inquiries, concerns, and requests with professionalism and a focus on guest satisfaction.
• Support the Food & Beverage team as needed to enhance the overall dining experience.

Why Join Wild Dunes Resort?

At Wild Dunes Resort, Destination by Hyatt, colleagues are more than employees—they are valued members of our team. We offer competitive wages, career growth opportunities, training, and benefits in a supportive and welcoming environment. Other benefits and Perks:

• Free room nights, Discounted and Friends & Family Room Rates
• Medical, Prescription,Dental,and Vision Insurance after 30 Days of Employment
• Paid time off and holiday pay – Full Time & Part Time colleagues eligible
• Paid Family Bonding Timeand Adoption Assistance
• 401K with company match
• Access to Beach, Tennis, and Pickleball as available on days off
• Retail Discounts for Colleagues

Qualifications

Qualifications

• Previous restaurant or hospitality experience preferred.
• Strong interpersonal and communication skills with a guest-first attitude.
• Professional appearance and ability to represent the Wild Dunes Resort service culture.
• Ability to remain calm and organized in a fast-paced environment.
• Basic computer and POS system knowledge preferred.

Flexible availability, including evenings, weekends, and holidays.

• Front-of-house restaurant environment with direct guest contact.
• Standing and walking for extended periods of time required.
• Ability to work varying schedules to meet business needs.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Wild Dunes Resort | Isle of Palms , SC , US