Restaurant Host / Food Runner

Hotel Leveque; Milwaukee (WI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Insurance from Day 1

Paid time off Day 1

Holiday pay Day 1

Hotel discounts worldwide

Professional development

Job summary

The Social American Tavern in Milwaukee is seeking an energetic Restaurant Host / Food Runner to join our team. This dual-role position welcomes guests, seats them, and supports the dining team to deliver an exceptional experience.

You’ll greet guests warmly, manage seating and reservations, deliver food promptly, assist with clearing and resetting tables, and keep the dining area clean and inviting. A positive attitude, reliability, and teamwork are essential, and we’re happy to train the right

Qualifications

• Exceptional customer service skills and a genuine passion for hospitality.
• Friendly, outgoing personality with strong communication skills.
• Dependable, punctual and willing to take initiative.
• Strong attention to detail and ability to multitask.
• Professional and positive in a fast-paced environment.

Responsibilities

• Warmly greet and welcome every guest with a friendly, professional attitude.
• Manage guest seating and assist with restaurant reservations.
• Create a positive first impression and ensure guests feel welcomed and valued.
• Answer guest questions regarding the restaurant, menu, and hotel amenities.
• Maintain a clean, organized, and inviting host stand and dining area.
• Assist with guest requests and help resolve concerns professionally.
• Deliver food to guests promptly and accurately.
• Assist servers with clearing, cleaning, and resetting tables.
• Ensure tables are properly prepared and ready for incoming guests.
• Assist with water service and other guest needs throughout the dining experience.
• Maintain cleanliness and organization throughout the restaurant.
• Communicate effectively with servers, bartenders, and kitchen staff.
• Support the team during busy periods to ensure smooth and efficient service.
• Great hospitality starts with great people who take ownership and pride in every interaction.

Skills

Customer service

Communication

Punctuality

Multitasking

Job description

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job...

Position Summary

We are looking for an energetic, dependable, and guest-focused Restaurant Host / Food Runner to join our team!

This is a dual-role position that combines welcoming and seating guests with supporting our restaurant team in delivering an exceptional dining experience.

We are looking for someone who takes pride in their work, has a positive attitude, pays attention to the little details, and genuinely enjoys taking care of people. The ideal candidate is someone who can anticipate guest needs, work well in a fast-paced environment, and jump in wherever needed to ensure our guests have a great experience.

Key Responsibilities

Guest Experience & Hosting

Warmly greet and welcome every guest with a friendly, professional attitude.

Manage guest seating and assist with restaurant reservations.

Create a positive first impression and ensure guests feel welcomed and valued.

Answer guest questions regarding the restaurant, menu, and hotel amenities.

Maintain a clean, organized, and inviting host stand and dining area.

Assist with guest requests and help resolve concerns professionally.

Food Running & Dining Room Support

Deliver food to guests promptly and accurately.

Assist servers with clearing, cleaning, and resetting tables.

Ensure tables are properly prepared and ready for incoming guests.

Assist with water service and other guest needs throughout the dining experience.

Maintain cleanliness and organization throughout the restaurant.

Communicate effectively with servers, bartenders, and kitchen staff.

Support the team during busy periods to ensure smooth and efficient service.

What We're Looking For

Exceptional customer service skills and a genuine passion for hospitality.

A friendly, outgoing personality with strong communication skills.

Someone dependable, punctual, and willing to take initiative.

Strong attention to detail and the ability to multitask.

Ability to remain professional and positive in a fast-paced environment.

Previous restaurant or hospitality experience preferred, but we are willing to train the right individual with the right attitude.

Ability to stand and walk for extended periods and safely carry food and dining supplies.

What Makes Someone Successful in This Role?

We believe that great hospitality starts with great people. We are looking for someone who doesn't wait to be asked to help, notices the little things, and understands that every interaction is an opportunity to create a memorable guest experience.

Whether it's greeting a guest with a smile, helping a server during a busy shift, or making sure the dining room looks its best, we want someone who takes ownership and pride in everything they do.

If you're passionate about hospitality, enjoy working with people, and want to be part of a team that values great service, we'd love to meet you!

An Upscale Restaurant In The Heart Of Milwaukee

Famous for reflecting Wisconsin's strong heritage of family-owned small farms, The Social American Tavern offers locally inspired American food prepared with sustainable ingredients obtained from within a 200-mile radius. Traditional Wisconsin ingredients are given a modern touch by adding creative flavor combinations.

The Social American Tavern is a traditional American diner located in the heart of Milwaukee, making it easily accessible for all our guests. We serve delicious food in a unique, inviting, and family-friendly setting.