Restaurant Host - Farmington

Sally's Apizza; Farmington (CT); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Dental insurance

Flexible schedule

Health insurance

Paid sick time

Referral program

Vision insurance

Job summary

Sally's Apizza is looking for dedicated team members to provide exceptional service in a fast-paced environment in Farmington, Connecticut. Applicants should possess strong customer service skills and knowledge of the menu while being able to communicate food preparation effectively.

This full-time position offers competitive pay, with hourly wages ranging from $15 to $20 based on experience. Benefits include dental and health insurance, flexible scheduling, and paid sick time.

Qualifications

• Ability to communicate basic food preparation.
• Taking responsibility for a thorough and detailed method of working.
• Having and using knowledge of organizational systems to identify potential problems.

Responsibilities

• Provide exceptional service by following Sally's Steps of Service.
• Greet guests in a warm and friendly manner.
• Maintain an organized seating chart to optimize table turnover.
• Communicate wait times with guests and manage reservations.
• Maintain a clean and sanitary host station and lobby area.

Skills

Strong customer service skills

Knowledge of the menu

Basic Spanish

Job description

FIND YOUR FIRE! Sally's Apizza, renowned for its New Haven Style Apizza since 1938, is expanding our locations and corporate team nationwide! Famous for our distinctive tomato sauce and chewy, crispy crust with an iconic oven-kissed char, Sally’s draws pizza fans from around the world. We hand‑craft authentic pizza in custom‑designed ovens, using the original recipes. With a commitment to sharing exceptional pizza with all, we're on a mission to spread our passion far and wide. With Sally's growth, comes new opportunities from management to corporate roles. We offer coaching, training, and promotion within, giving you a path to pursue your future career goals.

Responsibilities

• Provide exceptional service at all times by following Sally’s Steps of Service.
• Greet guests in a warm and friendly manner as they arrive, setting the stage for an outstanding dining experience.
• Maintain an organized seating chart to optimize table turnover and ensure efficient service.
• Engage in conversation with guests to ensure they are comfortable while waiting.
• Communicate wait times with guests, putting them on a waiting list as necessary.
• Manage reservations, including taking bookings over the phone or in person.
• Answer phone for take‑out orders and incoming guest queries.
• Escort guests to their tables, provide menus and answer any initial questions.
• Demonstrate a thorough knowledge of the menu.
• Receive and record guests’ dining reservations.
• Handle guest inquiries, requests, and complaints professionally and promptly.
• Complete any and all side work assigned in a timely manner.
• Restroom checks throughout service.
• Maintain a clean and sanitary host station and lobby area.
• Assist in maintaining a clean and sanitary workplace.
• Adhere to all company policies, procedures, and sanitation guidelines.

Job Requirements

Language

• English
• Basic Spanish (preferred but not required)

Experience

• Strong customer service skills
• Knowledge of the menu
• Ability to communicate basic food preparation

Attention To Detail

• Taking responsibility for a thorough and detailed method of working

Organizational Awareness

• Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities, perceiving the impact and the implications of decisions on other components of the organization

Oral Communication

• Shaping and expressing ideas and information effectively
• Builds on things that are already working well within the brand

Integrity

• Upholding generally accepted social and ethical standards in job‑related activities and behaviors

Work Environment

• Ability to stand, walk, bend for extended periods, and lift up to 25 lbs
• Constant reaching, turning, and twisting

Salary & Benefits

• $15-$20 per hour, depending on experience
• Weekly pay
• Tipped position

Benefits

• Dental insurance
• Flexible schedule
• Health insurance
• Paid sick time
• Referral program
• Vision insurance

Details

• Full Time, In‑Person, Day, Evening & Weekend availability

Equal Employment Opportunity

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