Server - South Norwalk

Sally’s Apizza; East Norwalk (CT); On-site; USD 34,440 - 48,216; Full time

Benefits offered by this job

Dental insurance

Health insurance

Vision insurance

Flexible schedule

Weekly pay

Tipped position

Paid sick time

Referral program

Job summary

Sally’s Apizza in East Norwalk, CT is hiring for a guest-facing role. You will greet guests, present the menu with allergen details, and take orders using a POS system. You’ll also handle payments and keep the dining area clean while delivering a high-quality guest experience.

Must have strong customer service skills and knowledge of the menu; POS experience is required, with English as the primary language and basic Spanish preferred. This is a tipped, on-site position with weekly pay.

Qualifications

• Strong customer service skills and knowledge of the menu.
• Experience with POS systems and basic cash handling.
• Ability to communicate about food preparation and ingredients clearly.
• Attention to detail in cash handling and card transactions.
• English language required; basic Spanish preferred.

Responsibilities

• Greet guests and guide them through the dining experience.
• Present menu with portions, ingredients, and allergy information.
• Take accurate orders using POS software and serve items.
• Process payments including cash and credit cards.
• Maintain clean dining area and assist with side work.
• Ensure compliance with age verification and safety regulations.

Skills

Customer service

Menu knowledge

POS systems

Cash handling

Credit card processing

Oral communication

Job description

FIND YOUR FIRE! Sally's Apizza, renowned for its New Haven Style Apizza since 1938, is expanding our locations and corporate team nationwide! Famous for our distinctive tomato sauce and chewy, crispy crust with an iconic oven‑kissed char, Sally’s draws pizza fans from around the world. We hand‑craft authentic pizza in custom‑designed ovens, using the original recipes. With a commitment to sharing exceptional pizza with all, we’re on a mission to spread our passion far and wide. With Sally's growth, comes new opportunities from management to corporate roles. We offer coaching, training, and promotion within, giving you a path to pursue your future career goals.

Responsibilities

• Greet guests warmly upon arrival and guide them through the dining experience, ensuring to follow Sally’s Steps of Service.
• Provide outstanding service to our guests.
• Present menu to guests and provide detailed information about portions, ingredients, and potential food allergies.
• Make menu suggestions and inform guests about new menu items.
• Take accurate food and drink orders using a POS ordering software.
• Serve food and drink items.
• Check in with guests regularly to ensure their needs are met and to provide any additional items.
• Process payments accurately and efficiently, including handling cash and credit card transactions.
• Comply with all food and beverage regulations, including verifying the identification and age requirements of customers.
• Stay focused and nurture an excellent guest experience.
• Maintain clean, sanitary, and organized dining area, including setting and resetting tables.
• Assist in maintaining a clean and sanitary workplace.
• Complete any side work assigned in a timely manner.

Qualifications

• Language
  • English
  • Basic Spanish (preferred)
• Experience
  • Strong customer service skills
  • Knowledge of the menu
  • Knowledge of POS systems
  • Ability to communicate basic food preparation
• Attention to Detail
  • Taking responsibility for a thorough and detailed method of working.
  • Handling cash accurately.
  • Processing credit cards.
• Organizational Awareness
  • Using knowledge of systems, procedures, and culture to identify potential problems and opportunities.
• Oral Communication
  • Expressing ideas and information in an effective manner.
  • Building on things that are already working well within the brand.
• Integrity
  • Upholding generally accepted social and ethical standards in job-related activities and behaviors.
• Work Environment
  • Ability to stand, walk, bend, and lift up to 25 lbs for extended periods.
  • Cooldown involves reaching, turning, and twisting.

Benefits

• $25-35 per hour, including tip credit
• Weekly pay
• Tipped position
• Dental insurance
• Flexible schedule
• Health insurance
• Paid sick time
• Referral program
• Vision insurance