Banquet Server

ViziRecruiter,LLC.; St. Louis (MO); On-site; USD 30,000 - 44,000; Part time

Benefits offered by this job

Day 1 medical coverage

401(k) matching

Tuition reimbursement

Lindenwood University discounts

Diversity scholarships for children

Job summary

River City Casino & Hotel is seeking friendly, guest-focused team members for an on-call server position. You will take food and beverage orders, deliver meals promptly, check in with guests, and maintain current menu knowledge.

The role offers competitive benefits from Day 1 medical coverage to 401(k) matching, as well as tuition reimbursement, Lindenwood University discounts, diversity scholarships for employees’ children, and an average hourly pay with tips.

Qualifications

• Must read, write, speak and understand English.
• High-volume restaurant experience preferred.
• Knowledge of wine service and table etiquette is a plus.
• Able to work flexible hours including evenings, weekends, holidays.

Responsibilities

• Provides fast, friendly, professional customer service to guests.
• Takes food and beverage orders, delivers meals promptly, checks guest satisfaction.
• Maintains current menu information and suggests items based on guest preferences.
• Resolves service issues according to guidelines and supports team with side work.
• Maintains cleanliness and safety in designated areas.

Skills

Customer service

Interpersonal skills

Teamwork

English language

Education

High School Diploma or equivalent

Job description

Introduction

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits - such as day-one medical coverage, 401(k) matching, and annual performance bonus - mayvaryby position. Paid time off is earned according to the local policy and increases with the length of employment.

What does River City Casino & Hotel have to offer?

• Day 1 medical, dental, & vision benefits!


• Uber benefit for nearby metro stops.


• Recognition programs with cash rewards, gift cards, & more.


• Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member's children.

Shift: On-Call | Pay: $7.50 per hour + tips (Avg $22 to $25 per hour)

Responsibilities

• Provides fast, friendly, professional, and responsive customer service to restaurant guests, restaurant staff, and culinary production team.


• Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.


• Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation).


• Suggests items to guests based on expressed guest preferences.


• Resolves service issues according to established guidelines.


• Assists bus persons, as necessary, in bussing, cleaning, and setting tables.


• Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.


• Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines), as scheduled, or required.


• Operates and maintains equipment as required in accordance with established guidelines and safety procedures.


• Completes assigned side work as directed.


• Maintains strict confidentiality in all company matters.

Requirements

• High School Diploma or equivalent, with previous food server experience in a high-volume restaurant preferred.


• Knowledge of wine service, table service procedures, and table etiquette strongly preferred.


• Must be able to read, write, speak, and understand English.


• Must have excellent customer service and interpersonal skills.
  
• Ability to effectively work independently and as part of a team.


• Ability to follow all departmental and property policies and procedures.


• Must be able and willing to work flexible hours including evenings, weekends, holidays, and overtime, as business needs dictate.


• Ability to share or divide attention among several ongoing activities, projects, or assignments.