Restaurant Host at The Hive

Ennismore; Bentonville (AR); On-site; USD 16,000 - 23,000; Full time

Job summary

21c Museum Hotels is seeking a restaurant Host who will be the first point of contact for arriving guests, greeting them warmly and seating them to create a memorable first impression. You will also handle phone interactions and guide guests through the dining experience with enthusiasm.

The role emphasizes delivering high standards of hospitality, maintaining a clean appearance, and supporting multiple positions as needed. Background checks are a requirement and OpenTable experience is a plus.

Qualifications

• Detail oriented and calm under pressure.
• Excellent English communication.
• Clean and professional appearance.
• Basic math skills.
• Background check required.
• High school diploma or equivalent.
• OpenTable experience preferred.

Responsibilities

• Greet guests, welcome and seat them as they enter the restaurant.
• Explain menu items to guests, including 3 appetizers, 3 entrees and 3 desserts.
• Maintain a positive, friendly attitude with guests and co-workers.
• Report to work on time and be ready for scheduled shifts.
• Keep the service area clean and orderly.
• Fill in for multiple positions as needed.
• Provide prompt, accurate reports of income during shifts.

Skills

Superior communication skills

Detail oriented

Basic math skills

Clean and professional appearance

Enthusiasm for 21c

Education

High school diploma or equivalent

OpenTable experience preferred

Job description

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.

The starting hourly wage is $14.00/hour.

Job Description

Reports To: Dining Room Manager & General Manager

General Purpose: The restaurant Host is the first employee to interact with arriving guests as they enter the restaurant. It is the job of the Host to greet arriving guests, welcome them into the establishment and seat them. The guests receive their first impression of the restaurant in their exchange with the Host.

Specific Responsibilities:

• Understands he/she is the first impression of guests whether at the door or on the phone and behaves in accordance with high standards set by restaurant reputation.
• Maintains a positive, friendly attitude with co-workers and guests at all time.
• Knows at least 3 appetizers, 3 entrees, and 3 desserts and can explain them to a guest/caller.
• Reports to work on time and ready to work scheduled shift.
• Maintains a clean, orderly appearance of the restaurant service area.
• Fills in for multiple positions as needed.
• Delivers a prompt, accurate report of all income received during shifts worked.

Qualifications

• Detail oriented, behaves calmly and recognizes order within chaos.
• Superior communication skills; must be able to speak, read, and understand English.
• Clean and professional appearance.
• Basic math skills.
• Demonstrates enthusiasm for all things 21c.
• Must pass a background check.

Education/Formal Training:

• High school or equivalent education required.
• Experience with Open Table preferred.

Additional Information

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm