AM Server at The Hive

Ennismore; Bentonville (AR); On-site; USD 17,000 - 23,000; Full time

Job summary

21c Museum Hotels is seeking an AM Restaurant Server to act as a guest-focused ambassador in a unique art-forward dining setting. You will greet guests, explain menu items, and drive sales while delivering prompt, friendly service.

You will follow steps of service, maintain a clean station, and collaborate with the team to exceed guest expectations. This fulltime role requires a strong work ethic and hospitality passion.

Qualifications

• Basic math and cash handling skills are expected.
• Must speak, read and understand English.
• Neat, clean, and professional appearance required.
• Demonstrates enthusiasm for 21c and its hospitality concept.
• Familiar with POS systems and ability to learn new ones.
• Background check required.

Responsibilities

• Reports to work on time and ready to work scheduled shift.
• Follows all steps of service.
• Knows descriptions and ingredients of all menu items.
• Sells menu items with goal of increasing overall sales.
• Serves beverages and food cheerfully and efficiently.
• Maintains stocked service station.
• Completes all posted side work.
• Maintains positive attitude with colleagues and guests.
• Provides accurate report of all income during shift.
• Keeps restaurant service area clean and orderly.
• Executes tasks as assigned by supervisor.
• Follows all sanitation guidelines.

Skills

Basic math

English fluency

POS systems

Professional appearance

Enthusiasm for 21c

Background check

Education

High school diploma or equivalent

Tools

POS systems

Job description

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, a boutique hotel, and a chef-driven restaurant to create a unique and welcoming opportunity.

Join our Flock!

Job Description

Reports To: Restaurant Managers, Food & Beverage Director

General Purpose: The AM Restaurant Server is an engaging and enthusiastic ambassador for the restaurant, intuiting the guest's appetites through verbal and non-verbal cues, makes recommendations and sells any item on the menu to even the most reluctant palate. The Restaurant Server works accurately, efficiently, and expertly prioritizes and works to exceed guest expectations.

Specific Responsibilities:

• Reports to work on time and ready to work scheduled shift.
• Follows all steps of service.
• Knows descriptions and ingredients of all menu items.
• Sells menu items with goal of increasing overall sales.
• Serves beverages and food in a cheerful and efficient manner.
• Ensures that service station is properly stocked.
• Completes all posted side work.
• Maintains a positive, friendly attitude with co-workers & guests.
• Provides prompt, accurate report of all income received during shift.
• Maintains a clean, orderly appearance of the restaurant service area.
• Assists/executes any and all tasks as assigned by supervisor.
• Follow all proper sanitation guidelines.

Qualifications

• Basic math skills.
• Strong communication skills; must be able to speak, read and understand English.
• Clean and professional appearance.
• Demonstrates enthusiasm for all things 21c.
• Familiar with and able to use POS systems.
• Must pass a background check.

Education/Formal Training:

• High school or equivalent education required.
• Experience in an upscale dining environment preferred.

Physical Requirements:

• Must be able to carry full service tray comfortably.
• Must be able to stand and walk for long periods of time.
• Must be able to lift at least 50 pounds.

Additional Information

All your information will be kept confidential according to EEO guidelines.