Restaurant Host

Nemacolin Woodlands Resort; Wharton Township (PA); On-site; USD 2,066,000 - 2,893,000; Full time

Benefits offered by this job

Competitive hourly wages

Medical, dental, and vision coverage

Paid time off

401(k) program

Discounted associate meals

Uniform services

Exclusive access to resort amenities

Dining, retail, spa and activities**

Job summary

Nemacolin Woodlands Resort's The Peak is seeking a friendly, energetic host to be the first point of contact for guests and members. You set the tone with a welcoming presence, manage reservations, seating, and floor flow, and coordinate with front-of-house and back-of-house teams to keep service smooth and seamless.

You should be organized, able to multitask, and perform basic math as needed. Fluency in English, a high school diploma or equivalent, and hospitality or restaurant experience are

Qualifications

• Friendly, outgoing demeanor essential for guest interactions.
• Strong organizational and multitasking abilities.
• Fluency in English; excellent verbal and written communication.
• Ability to meet the physical demands of a busy hospitality role.
• Hospitality or restaurant experience preferred.

Responsibilities

• Be the first point of contact for guests and members at the entrance.
• Manage reservations, seating charts, and floor flow for efficiency.
• Communicate guest preferences and celebrations to service staff.
• Coordinate with front-of-house and back-of-house teams to ensure smooth service.
• Assist with general guest services and uphold a high-energy, welcoming environment.

Skills

Friendly personality

Excellent presence

Organizational skills

Multitasking

Strong communication

Team collaboration

Calm under pressure

English fluency

Education

High school diploma or equivalent

Job description

You set the energy and elevate the welcome inside one of Nemacolin’s most vibrant, year-round dining and experience venues. At The Peak, you set the tone as the first point of contact in a lively, high-energy atmosphere serving guests and members. Your presence defines excitement, warmth, and seamless organization from the moment guests and members arrive, while balancing personality with precision and ensuring that floor flow, reservations, celebrations, and service pacing work in harmony.

What You Will Create

• An upbeat, confident, and welcoming first impression at the entrance
• Accurate floor plans, seating charts, and rotation systems that support operational efficiency
• Fair and strategic table distribution to optimize service performance
• Clear communication with serving staff regarding guest and member preferences and special occasions
• Recognition of birthdays, anniversaries, and celebrations to enhance memorable experiences
• Professional and cordial reservation management via phone, online, and in-person interactions
• Knowledgeable guidance regarding menus across food and beverage outlets
• Seamless collaboration with front-of-house and back-of-house teams
• Balanced prioritization of guest and member requests and server workflow
• A poised and positive demeanor during high-volume service periods
• Support of additional responsibilities as assigned

What You Can Expect

• A fast-paced, high-energy environment with discerning clientele
• Extended standing, up to eight hours per shift
• Schedule flexibility, including evenings, weekends, and holidays
• High guest interaction and visibility

What You Bring

• Friendly, outgoing personality with strong presence
• Strong organizational and multitasking ability
• Ability to perform basic mathematical functions
• Fluency in English
• Ability to remain composed under pressure
• Professional interaction skills with guests, members, and business contacts
• Hospitality or restaurant experience preferred
• High school diploma or equivalent typically required
• Ability to meet physical demands of the role

Additional Information

This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities. Responsibilities may change or be assigned as needed to support business levels, operational needs, and guest service standards.

Begin a Meaningful Career at Nemacolin

At Nemacolin resort in Pennsylvania’s Laurel Highlands, foundational roles form the heart of the guest experience and the beginning of many long-term careers. Each day brings the opportunity to learn new skills, build confidence, and contribute to a team that values hard work, kindness, and pride in service. Whether entering hospitality for the first time or continuing a professional journey, the environment encourages growth, connection, and steady advancement.

Associate team members from a wide range of experiences come together to create something exceptional, supported by leaders who provide guidance, recognition, and encouragement along the way. Many leaders within the resort began in hourly roles, building successful careers through dedication, mentorship, and continuous learning.

Growth & Development

• Paid training and structured onboarding
• Hands-on learning and cross-department opportunities
• Clear pathways for advancement and internal promotion
• Recognition through individual and team honors

Benefits & Everyday Perks

• Competitive hourly wages and attractive 401(k) program
• Medical, dental, and vision coverage for eligible associates
• Paid time off and holiday compensation
• Discounted associate meals and uniform services
• Savings across resort dining, retail, spa, and activities
• Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community

A role at Nemacolin opens the door to skill-building, meaningful relationships, and a future shaped through experience and opportunity.

Bring your passion. Grow your career. Create Real Life Magic.

About Nemacolin

A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania’s Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience.

Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration. Across the resort, Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional.

Visit Nemacolin.com to step inside the story, explore the experiences, and discover what draws people to Nemacolin. Then, imagine where this opportunity could take you as part of your own remarkable journey.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.