Restaurant Host

Auberge Collection; Johns Island (SC); On-site; USD 20,664 - 30,307; Part time

Benefits offered by this job

Free Parking

Free Team Member Cafeteria

Holiday Pay

Team Member Stay Program

50% off F&B + Spa

Job summary

Auberge Collection is seeking a Restaurant Host to enhance the welcoming atmosphere of our hospitality service. This role involves providing exceptional service, efficiently managing guest check-ins, and ensuring a positive dining experience for all guests.

Ideal candidates will have prior customer service experience, strong communication skills, and a flexible schedule. Benefits include free parking, holiday pay, and discounts on food and beverages. Competitive pay starts at $15/hour plus tips.

Qualifications

• Prior experience in customer service or hospitality, preferably in a high-end setting.
• Must be of minimum age to serve alcohol.
• Flexibility to work a variable schedule, including weekends and holidays.

Responsibilities

• Greet guests warmly and handle check-ins and seating.
• Maintain cleanliness, sanitation, and organization of the host station.
• Resolve guest complaints promptly to ensure satisfaction.

Skills

Customer service experience

Strong communication skills

Positive attitude

Job description

Job Description

The role of Restaurant Host upholds the welcoming atmosphere that defines our hospitality. As a key member of our Auberge family, your role is to provide exceptional service, ensuring a positive experience for our guests from arrival to departure.

• Greet guests warmly, provide courteous service and efficiently handle check‑ins and seating.
• Answer phones, take reservations, take in‑room dining orders, and maintain accurate records in reservation systems.
• Coordinate with restaurant and/or pool staff to optimize guest placements, avoiding overbooking and ensuring smooth flow.
• Assist with the preparation of station charts, assign stations, and guide servers and support staff in optimal table set‑up.
• Maintain cleanliness, sanitation, and organization of the host/hostess station and assigned work areas.
• Monitor and update guest profiles, VIP arrivals, and special requests using reservation systems.
• Ensure menus and wine lists are clean, up‑to‑date, and well‑stocked at all times.
• Resolve guest complaints promptly to ensure satisfaction.
• Familiarize yourself with all hotel services, local attractions, and respond accurately to guest inquiries.
• Collaborate with Food and Beverage Management to set a positive tone for the restaurant environment.

Pay $15 / hour + tip out (can expect to make about $20 - $22 / hour inclusive of tips)

Additional Benefits:

• Free Parking
• Free Team Member Cafeteria
• Holiday Pay
• Team Member Stay Program
• 50% off F&B + Spa

Qualifications

• Prior experience in customer service or hospitality, preferably in a high‑end setting.
• Strong communication skills, positive attitude, and the ability to speak and write in English fluently.
• Must be of minimum age to serve alcohol.
• Flexibility to work a variable schedule, including weekends and holidays.
• Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.

Kiawah River Hospitality Group LLC is an Equal Opportunity Employer, M/F/D/V. Kiawah River Hospitality Group LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Kiawah River Hospitality Group LLC complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.