Restaurant Host

HOTEL JULIEN; Dubuque (IA); Presencial; USD 17.000 - 21.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical and Dental coverage

Paid Time Off

Snack/Drink Room

Employee Discounts

Hotel room discounts

Spa discounts

Resumo da vaga

HOTEL JULIEN is seeking a Restaurant Host in Dubuque, IA. You will be the smiling first point of contact, greeting guests and guiding seating while balancing walk-ins and reservations to keep dining flow smooth.

You will answer phones for room service and to-go orders, and communicate clearly with front- and back-of-house teams. The role requires a friendly presence, strong communication, and the ability to multi-task in a fast-paced environment.

Qualificações

• Friendly, outgoing, engaging presence with strong communication.
• Customer service mindset and confident guest interaction.
• Attention to detail with organized, accurate reservation handling.
• Ability to multi-task in a fast-moving environment.
• Comfortable standing for long periods of time.

Responsabilidades

• Greet and welcome guests and guide seating.
• Coordinate seating and pacing; manage reservations.
• Answer phones for room service and to-go orders and relay to FOH/BOH.
• Communicate clearly with front-and-back-of-house teams.

Conhecimentos

Friendly demeanor

Strong communication

Customer service mindset

Attention to detail

Multi-tasking

Stamina standing

Descrição da vaga

What You'll Do

As a Restaurant Host at HOTEL JULIEN, you're the smiling first point of contact who helps set the tone for every visit. This role exists to keep service flowing smoothly by guiding guests, managing information, and supporting a well-paced dining room.

Responsibilities include greeting and welcoming guests, coordinating seating and pacing, managing reservations, answering phones for room service and to-go orders, and communicating clearly with both front-and-back-of-house teams.

Required skills/qualifications

• Friendly, outgoing, engaging presence with strong communication
• Customer service mindset and confident guest interaction
• Attention to detail with organized, accurate reservation handling
• Ability to multi-task and takes initiative in a fast-moving environment
• Comfortable standing for long periods of time

Extras That Matter

• Medical and Dental coverage
• Paid Time Off
• Snack/Drink Room
• Employee Discounts
• Hotel room discounts
• Spa discounts

A Shift Snapshot

You arrive for a days shift, check the reservation book, and get a quick read on the dining room's rhythm. With a smiling welcome, you help guests feel comfortable as you balance walk-ins, planned reservations, and phone calls.

Between greetings, you keep notes tidy, share updates with the team, and stay friendly and engaging as the pace changes. When questions come up, you respond with strong communication and attention to detail, helping each party feel guided and informed through the flow of service.