Restaurant Host

Hotel Leveque; Chicago (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Insurance from day 1

Paid time off

Holiday pay

Development opportunities

Job summary

First Hospitality and its Carnivale venue in Chicago offer a role for a restaurant host to warmly greet guests, seat them according to preferences, and assist with inquiries while maintaining a polished, efficient service standard.

Based in Chicago, the position emphasizes strong guest communication, teamwork with servers and management, and a commitment to brand guidelines for a memorable dining experience.

Qualifications

• Ability to speak, read, write, and understand the workplace language.
• Able to stand, walk, grasp, bend, and pivot repeatedly.
• Able to lift up to 30 pounds occasionally.

Responsibilities

• Set up the restaurant and/or lounge area for service.
• Stock all areas with necessary items, equipment, and tools, and manage stock throughout shift.
• Provide each guest an individualized greeting using charisma and stylized communication.
• Purposefully navigate and seat each guest with respect to individual requests.
• Warmly accept telephone calls consistent with brand standards, listen and assist.
• Maintain cleanliness of restaurant spaces to be inviting and accommodating.
• Effectively communicate with restaurant staff and management to ensure quality guest experiences and smooth restaurant operation.
• Complete additional duties as assigned.

Skills

Guest service

Communication

Telephone etiquette

Job description

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• Professional development and promotion opportunities!

About this job...

Restaurant hosts are often the first smiling face the guest sees when arriving to the restaurant. Responsible for ensuring quick, engaging, and effective communication with guests, the restaurant host plays a critical role in overall guest satisfaction. Restaurant hosts must maintain communication with restaurant management and servers and seat guests according to preferences and restaurant capability.

What you'll be doing...

• Set up the restaurant and/or lounge area for service
• Stock all areas with necessary items, equipment, and tools, and manage stock throughout shift
• Provide each guest an individualized greeting using charisma and stylized communication
• Purposefully navigate and seat each guest with respect to individual requests
• Warmly accept telephone calls consistent with brand standards, thoughtfully listen to each guest inquiry, and provide accurate information or assistance
• Maintain cleanliness of restaurant spaces to be inviting and accommodating
• Effectively communicate with restaurant staff and management to ensure quality guest experiences and smooth restaurant operation
• Complete additional duties as assigned

Requirements...

• Ability to speak, read, write, and understand primary language(s) used in the workplace
• Able to stand, walk, grasp, bend, and pivot repeatedly
• Able to lift up to 30 pounds occasionally

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Immerse yourself in the festive, eclectic and global atmosphere of Carnivale.

Since opening in 2005, Carnivale has established itself as one of the premier dining destinations in Chicago’s West Loop. Enjoy Latin fusion cuisine, exotic cocktails, and one-of-a-kind desserts inspired by the cuisine & culture of Mexico, South America, and Central America as well as our passion for travel, art, and design. With a lush interior and original artwork, the Carnivale experience makes every meal a celebration.