Restaurant Host

Carnivale Restaurant; Chicago (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Insurance from Day 1

Paid time off Day 1

Holiday pay Day 1

401(k) enrollment after 30 days

Professional development

Job summary

First Hospitality is seeking a friendly restaurant host to welcome guests, coordinate seating, and support a smooth guest experience in our Chicago-area venue. You will be responsible for greeting guests, managing seating for party sizes, and communicating with servers and management to ensure guest satisfaction.

The role emphasizes strong customer service, clear communication, and the ability to multitask in a fast-paced hospitality environment.

Qualifications

• Ability to speak, read, write, and understand primary language(s) used in the workplace.
• Able to stand, walk, grasp, bend, and pivot repeatedly.
• Able to lift up to 30 pounds occasionally.

Responsibilities

• Set up the restaurant and/or lounge area for service.
• Stock all areas with necessary items, equipment, and tools, and manage stock throughout shift.
• Provide each guest an individualized greeting using charisma and stylized communication.
• Purposefully navigate and seat each guest with respect to individual requests.
• Warmly accept telephone calls consistent with brand standards, listen to each guest inquiry, and provide accurate information or assistance.
• Maintain cleanliness of restaurant spaces to be inviting and accommodating.
• Communicate with restaurant staff and management to ensure quality guest experiences and smooth operation.
• Complete additional duties as assigned.

Skills

Communication skills

Mobility & stamina

Job description

What's in it for you...

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• 401(k) enrollment after 30 days!
• Professional development and promotion opportunities!

About this job...

Restaurant hosts are often the first smiling face the guest sees when arriving to the restaurant. Responsible for ensuring quick, engaging, and effective communication with guests, the restaurant host plays a critical role in overall guest satisfaction. Restaurant hosts must maintain communication with restaurant management and servers and seat guests according to preferences and restaurant capability.

What you'll be doing...

• Set up the restaurant and/or lounge area for service
• Stock all areas with necessary items, equipment, and tools, and manage stock throughout shift
• Provide each guest an individualized greeting using charisma and stylized communication
• Purposefully navigate and seat each guest with respect to individual requests
• Warmly accept telephone calls consistent with brand standards, thoughtfully listen to each guest inquiry, and provide accurate information or assistance
• Maintain cleanliness of restaurant spaces to be inviting and accommodating
• Effectively communicate with restaurant staff and management to ensure quality guest experiences and smooth restaurant operation
• Complete additional duties as assigned

Requirements...

• Ability to speak, read, write, and understand primary language(s) used in the workplace
• Able to stand, walk, grasp, bend, and pivot repeatedly
• Able to lift up to 30 pounds occasionally

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Source: Hospitality Online