Restaurant Host

Hotel Mission De Oro; California, Northern (MO, KY); Hybrid; USD 19,000 - 26,000; Part time

Job summary

Hotel Mission De Oro is seeking a friendly Part-Time Host to welcome guests and manage the dining room flow. You will greet customers, maintain a clean front-of-house, and support servers and expeditors to ensure timely service.

Ideal candidates have 1–2 years serving experience, a California food handlers' certificate, and good math skills for handling payments and reservations. Training available, flexible schedules include nights and weekends.

Qualifications

• High school diploma or equivalent preferred.
• California food handlers' certificate required.
• 1–2 years serving experience preferred.
• Reading customer body language helps timing orders.

Responsibilities

• Greet guests warmly on arrival and thank departing guests.
• Keep front-of-house neat, organized, and presentable.
• Follow sanitation procedures and safety standards.
• Maintain wait lists and balance guest flow across stations.
• Answer phones and take reservations for parties.
• Assist servers and expeditors with timely food delivery.
• Learn menu items and upsell where appropriate.
• Restock dishes and assist with side duties as needed.
• Clean tables, buss carts, and dining areas between guests.
• Observe guests to ensure high-quality service and refills.

Skills

Reading body language

Customer service

Basic Math

POS system operation

Weight handling

Education

High school diploma or equivalent

California food handlers' certificate

Tools

Point of Sale System

Job description

Part Time Position

Host $16.50 hr. Tips and Gratuity included.

• Open for job rotation of Server Assistant, Food Expeditor, and Buffet line
• Open to cross training
• Greet customers as soon as they walk through the door and thank departing guests for coming in
• Be presentable, neat, and with a genuine smile at all times.
• Maintain a neat, organized front-of-house environment
• Adhere to the sanitation process and procedures
• Maintain waiting list of patrons with accurate wait time; while managing the flow of guests between different stations to ensure even workloads for wait staff
• Assist with opening/closing tasks and side work as needed
• Learn food and beverage menu
• Answer phones and schedule reservations for small and large parties
• Assist in cleaning tabletops
• Take calls for food to go
• Collect money and credit cards
• Follow cleaning procedures (Sweep, Mop, Windows, etc.)
• Observe restaurant guests to ensure high quality service (refills, etc.)
• Work with restaurant colleagues to create a positive dining experience for guests
• Clear and sanitize all dirty tables after guest leave
• Clean and organize workspace, tables, silverware, and buss cart
• Sweep floor after each guests leaves
• Take all silverware, plates, glassware to dishwasher
• Alert servers to guests in need of attention
• Roll silverware
• Assist servers/bartenders with water, bread, butter, soups and salads
• Restock dishes for line cooksat the countertop
• Expeditors make sure the orders are being cooked in a timely fashion, so that all orders for a table are ready at the same time and make sure that once the food is cooked, servers run food to the table while it's warm and ready

Knowledge and Experience

• Skills of reading body language to establish when the clients want their order to be taken
• Ability to lift, push and pull required load (usually about 50lbs.)
• Math skills required (basic level)
• High school diploma or equivalent preferred
• At least 1-2 years’ experience in serving
• California food handlers' certificate
• Knowledge of Point of Sales System
• Inventory Control

Key Competencies

• Attention to detail
• Customer focus
• Reliability
• Listening Skills
• Adaptability
• Planning and Organizing
• Teamwork
• Integrity
• Honesty
• High energy level
• Integrity including honesty and high ethical standards
• Reliability including good timekeeping
• Attention to detail
• High work standards including the ability to meet performance standards without supervision

Position Requirements

• Colleagues must be able to work flexible work schedules as needed; including nights and weekends; and Holidays
• Colleagues must be able to rotate shifts as needed.
• Colleagues must be able to be on their feet for 8-12 hours during their shift.
• Colleagues must be trained and practice Self-Management of their mission