Restaurant Host

Conway Restaurant Group; Belmont (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team as a Restaurant Host at Drift on Lake Wylie. Your role will involve warmly welcoming guests, managing reservations, and ensuring customer satisfaction. We offer competitive pay, a collaborative work environment, and opportunities for growth and dining discounts for employees.

Benefits

Competitive hourly wage and gratuities

Discounts on dining for you and family

Opportunities for professional growth

Qualifications

• Proven experience as a Restaurant Host or in a similar role.
• Exceptional communication and interpersonal skills.
• Knowledge of reservation management systems is a plus.

Responsibilities

• Greet and seat guests with a smile.
• Manage reservations and assist with waitlist coordination.
• Address guest inquiries and resolve issues.

Skills

Communication

Interpersonal Skills

Organizational Skills

Multitasking

Customer Service

Job description

Join to apply for the Restaurant Host role at Conway Restaurant Group.

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About Us: Drift on Lake Wylie is a vibrant and acclaimed restaurant located directly on Lake Wylie just across the bridge into Belmont, NC. We take pride in offering an unforgettable dining experience, combining exceptional cuisine with top-notch service. As we continue to grow and expand, we are seeking a dynamic and charismatic Restaurant Host to join our team and be the first point of contact for our valued guests.

Description

Job Summary: As a Restaurant Host at Drift on Lake Wylie, you will play a crucial role in ensuring our guests have a memorable dining experience from the moment they walk through our doors. Your warm and welcoming demeanor and gracious hospitality will set the tone for their visit, and your exceptional customer service skills will make them feel like valued guests in our home.

Key Responsibilities:

• Greet and seat guests with a smile, maintaining a friendly and professional demeanor at all times.
• Manage reservations, both over the phone and in person, and assist with waitlist coordination.
• Provide accurate wait times and escort guests to their tables while ensuring their comfort and satisfaction.
• Communicate effectively with the restaurant team to manage table turnover and customer flow.
• Address guest inquiries and resolve any issues promptly and professionally.
• Maintain a tidy and organized host stand, lobby, and waiting areas.
• Collaborate with the restaurant staff to ensure a seamless dining experience for our guests.

Requirements:

• Proven experience as a Restaurant Host or in a similar role in the hospitality industry.
• Exceptional communication and interpersonal skills.
• A warm, friendly, and outgoing personality.
• Ability to work in a fast-paced and dynamic restaurant environment.
• Strong organizational and multitasking abilities.
• A genuine passion for providing outstanding customer service.
• Flexibility to work evenings, weekends, and holidays as needed.
• Knowledge of reservation management systems (e.g., OpenTable) is a plus.

What We Offer:

• Competitive hourly wage and opportunities for gratuities.
• A positive and collaborative work environment with a dedicated team.
• Opportunities for professional growth and advancement.
• Discounts on dining at our restaurant for you and your friends and family.
• A chance to be a part of an exciting and dynamic dining experience.

If you are a friendly, energetic, and service-oriented individual looking to join a top-rated restaurant team, we would love to hear from you! Apply today and be a key part of delivering memorable dining experiences at Drift.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Design, Art/Creative, and Information Technology

Industries

• Restaurants