RESTAURANT HOST

Hollywoodcasinobangor; Bangor (ME); On-site; USD 10,000 - 60,000; Part time

Job summary

Hollywood Casino Bangor is seeking a Restaurant Host to join their team. The role involves providing excellent customer service, managing seating arrangements, and maintaining cleanliness in the dining area. This entry-level position offers a competitive hourly wage and opportunities for career growth within a dynamic entertainment environment.

Benefits

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Qualifications

• Previous customer service experience in a high volume operation preferred.
• Read, write, speak and understand English.
• Available to work required schedule which may include nights, weekends, holidays and overtime.

Responsibilities

• Provides fast, friendly, professional and responsive customer service to restaurant guests.
• Seats guests in restaurant as per specified rotation requirements.
• Maintains proper seating and reservation documentation.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

Join to apply for the RESTAURANT HOST role at Hollywood Casino Bangor

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Join to apply for the RESTAURANT HOST role at Hollywood Casino Bangor

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

• Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant
• Seats guests in restaurant as per specified rotation requirements
• Maintains proper seating and reservation documentation
• Monitors restaurant for table availability
• Keeps designated working area clean and organized, wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards
• Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, helps pre-bus and bus tables, attend to guest needs) as necessary, or required
• Complete all assigned closing duties at end of shift
• Knows and promotes current casino events and programs and can give guests directions to all casino areas
• Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play
  
  

BRING US YOUR BEST.

• High school diploma or equivalent
• Previous customer service experience in a high volume operation preferred
• Read, write, speak and understand English
• Excellent customer service/communication skills
• Available to work required schedule which may include nights, weekends, holidays and overtime as needed
• Must meet professional appearance standards as prescribed by company policy
• Must be physically mobile with reasonable accommodation
• Must be able to respond to visual and oral cues
• Must be able to reach above and below the shoulder, grip small items (i.e., flatware, plates, cups, glasses), bend, stoop and twist while carrying restaurant stock to and from supply areas; able to reach across tables; able to stand and walk for up to four hours; able to use hand motions when cleaning and wiping menus and table tops
• Must be able to tolerate industry standard chemicals used for cleaning and sanitizing
• Able to tolerate noise, and bright lights
• Able to work at a fast pace in an often crowded/noisy environment
• Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards
• Must maintain good posture and poise throughout shift
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
  
  

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY

$16.00 per hour

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Gambling Facilities and Casinos

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