RESTAURANT HOST

PENN Entertainment; Bangor, Moville (ME, IA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading entertainment provider in Bangor, Maine, where you'll deliver exceptional customer service in a vibrant, fast-paced environment. As part of our diverse team, you will help create memorable experiences for our guests while enjoying competitive benefits and opportunities for growth.

Benefits

Day-one medical coverage

401(k) matching

Annual bonuses

Paid time off

Qualifications

• Previous customer service experience in a high-volume setting preferred.
• Fluent in English (reading, writing, speaking).

Responsibilities

• Provide fast, friendly, professional customer service to guests and staff.
• Maintain seating and reservation records.
• Assist wait staff and bus persons as needed.

Skills

Customer Service

Communication

Mobility

Education

High School Diploma

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll be part of an exciting, fast-paced industry, working with a diverse team driven by enthusiasm for helping people enjoy their experience. We support your career growth and provide resources to expand your possibilities.

Initial salary placement is based on relevant knowledge, skills, and experience. Our competitive Total Rewards package includes wellness programs supporting your financial, physical, and mental well-being. Benefits such as day-one medical coverage, 401(k) matching, and annual bonuses may vary by position. Paid time off accrues with employment length.

Click HERE to learn how we empower our team members to grow, thrive, and advance.

WE LOVE OUR WORK.

• Provide fast, friendly, professional customer service to guests and staff. Greet and make guests feel welcome upon entry.
• Seat guests according to rotation requirements.
• Maintain seating and reservation records.
• Monitor table availability.
• Keep the dining area and cashier station clean and organized, complying with health and safety standards.
• Assist wait staff and bus persons as needed, such as refilling drinks, pre-bussing, and attending to guest needs.
• Complete all closing duties at shift end.
• Know current casino events and direct guests accordingly.
• Thank guests, invite them back, wish them luck, and facilitate their return to play.

BRING US YOUR BEST.

• High school diploma or equivalent.
• Previous customer service experience in a high-volume setting preferred.
• Fluent in English (reading, writing, speaking).
• Excellent customer service and communication skills.
• Availability to work nights, weekends, holidays, and overtime as needed.
• Maintain professional appearance standards.
• Physically capable of mobility with reasonable accommodations.
• Respond to visual and oral cues effectively.
• Able to reach, grip, bend, stoop, and twist while carrying supplies; stand and walk for up to four hours; perform cleaning and wiping tasks.
• Tolerant of industry-standard cleaning chemicals.
• Able to handle noise and bright lights.
• Work efficiently in a busy, noisy environment.
• Maintain a neat, professional appearance and good posture.
• Physically capable of pushing, pulling, reaching, bending, twisting, and lifting up to 25 lbs., in various work areas.

STAY IN THE GAME. FOLLOW US.

With 43 destinations across North America, online sports betting, and iCasino via ESPN BET and theScore Bet Sportsbook and Casino, we are a leading entertainment provider.

We are committed to diversity and sustainability—for our community, team members, vendors, and planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY

$16.00 per hour.