Restaurant Growth Leader & Operations Champion

Workstream; Ardmore (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

Workstream in Ardmore, TN is seeking a Restaurant General Manager to oversee daily restaurant operations, drive guest satisfaction, and lead a high-energy team in a fast-paced environment.

You will manage scheduling, labor costs, inventory, training, safety, and customer service to ensure profitability, compliance, and a positive workplace culture. Lead by example, recruit and develop staff, uphold quality standards, and communicate goals through regular team meetings.

Responsibilities

• Oversee daily restaurant operations to ensure smooth, efficient service.
• Maintain high standards of quality, service, and cleanliness throughout the restaurant.
• Monitor performance and make adjustments to improve efficiency, guest satisfaction, and profitability.
• Lead by example by demonstrating strong work ethic, professionalism, and commitment to company values.
• Interview and hire qualified staff who meet company standards and align with the restaurant’s culture.
• Ensure all hiring practices follow company policies as well as state and federal employment regulations.
• Train, coach, and develop crew members and shift leaders to build a strong, capable team.
• Provide ongoing feedback, performance coaching, and recognition to support employee growth and engagement.
• Create work schedules that ensure the restaurant is fully staffed to handle guest demand.
• Monitor labor usage and adjust staffing levels to meet company labor cost targets.
• Balance operational efficiency with team member productivity and guest service standards.
• Foster a positive and respectful work environment where team members feel supported and motivated.
• Maintain strong, cooperative relationships with both management and crew members.
• Address performance concerns through coaching, counseling, and corrective action when necessary.
• Assist team members with operational duties during busy periods to ensure smooth service.
• Conduct regular crew and management meetings to communicate company updates, operational goals, promotions, and expectations.
• Reinforce training, safety procedures, and operational improvements during team meetings.
• Encourage open communication and feedback to strengthen team collaboration.
• Maintain adequate inventory levels of food, beverages, packaging, and operational supplies.
• Monitor inventory levels and manage ordering to ensure product availability without unnecessary waste.
• Control food costs and maintain company food cost variance standards through proper inventory management and waste reduction.
• Ensure all restaurant equipment and facilities are properly maintained and functioning.
• Follow preventive maintenance procedures and coordinate repairs when necessary.
• Maintain a clean, organized, and safe restaurant environment for guests and team members.
• Oversee all cash handling procedures and ensure strict adherence to company financial policies.
• Verify that all deposits, registers, and cash procedures are completed accurately.
• Maintain accurate records and operational reports in compliance with company standards and regulatory requirements.
• Ensure personal appearance meets company standards and reflects professionalism.
• Follow and enforce all HR policies, sanitation standards, safety procedures, and security protocols.
• Maintain compliance with all local, state, and federal regulations to ensure a safe and legally compliant workplace.
• Lead and develop a motivated team
• Play a key role in driving restaurant success and profitability
• Build leadership, operational, and business management skills
• Be part of a dynamic and supportive work environment with growth opportunities

Skills

Leadership

Team management

Coaching & development

Operational excellence

Cost control

Guest service

Job description

Workstream in Ardmore, TN is seeking a Restaurant General Manager to oversee daily restaurant operations, drive guest satisfaction, and lead a high-energy team in a fast-paced environment.

You will manage scheduling, labor costs, inventory, training, safety, and customer service to ensure profitability, compliance, and a positive workplace culture. Lead by example, recruit and develop staff, uphold quality standards, and communicate goals through regular team meetings.