Restaurant GM: Profit, People & Service Leader

Burger King - 5325 - Oak Broadway; Kalamazoo (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

Burger King in Kalamazoo, MI seeks a Restaurant Manager to lead daily operations, ensure quality service, and drive sales and profitability. You will supervise staff, manage labor and costs, uphold brand standards, and coordinate with district leadership to optimize performance.

The role requires strong people skills, Serv Safe certification, and the ability to work a variety of shifts. Prior restaurant management experience is preferred.

Qualifications

• High School diploma or GED required; some college preferred.
• Serv Safe certification required or preferred; restaurant experience desirable.

Responsibilities

• Front counter customer service and quality assurance.
• Train and coach employees to ensure courteous service and handling of complaints.
• Plan, train, and review operations procedures with the management team.
• Monitor costs, inventory, and labor to optimize profitability.
• Maintain clean, professional restaurant image and ensure health/safety compliance.

Skills

Customer service

Leadership

Labor scheduling

P&L analysis

Cash handling

Education

High School Diploma or GED

Serv Safe certified

Tools

POS systems

Job description

Burger King in Kalamazoo, MI seeks a Restaurant Manager to lead daily operations, ensure quality service, and drive sales and profitability. You will supervise staff, manage labor and costs, uphold brand standards, and coordinate with district leadership to optimize performance.

The role requires strong people skills, Serv Safe certification, and the ability to work a variety of shifts. Prior restaurant management experience is preferred.