Restaurant GM: People-First Leadership & Growth

Shake Shack; Braintree (MA); On-site; USD 65,000 - 84,000; Full time

Benefits offered by this job

Weekly pay and performance bonuses

Meal discounts

Corporate discounts (travel, tech, etc

Medical, dental, vision insurance

Employer-paid life and disability

401k with company match

Paid time off

Paid parental leave

Employee assistance program

Pre-tax commuter and parking benefits

Flexible spending & dependent care

Development and growth opportunities

Job summary

Shake Shack is hiring in Massachusetts for a Restaurant General Manager role focused on leading and developing a high-performing team. You will manage inventory, quality, safety, and payroll while driving sales and profitability in a fast-paced environment.

The role requires strong leadership, hospitality, and financial acumen, with at least 3 years of GMS and P&L responsibility. Flexible hours and a dynamic, community-focused workplace are offered.

Qualifications

• 3+ years of GMS in a high-volume, fast-paced environment.
• Operations knowledge: personnel management, purchasing, sanitation, safety codes.
• Ability to train others on Shack operations.
• Demonstrated hospitality and team motivation.
• Strong leadership with coaching focus.
• Financial acumen across business operations.
• 3+ years of P&L responsibilities.
• Food handler certification preferred.
• Willingness to work flexible hours.

Responsibilities

• Lead, coach and develop team members.
• Manage inventory, quality, and safety protocols.
• Meet and exceed financial goals by managing budget.
• Maintain top-notch standards of excellence and hospitality.
• Drive sales and profits while developing people.
• Promote company policies and health code compliance locally and state-wide.
• Manage payroll and scheduling.
• Promote the Shake Shack brand in the local community through events.

Skills

General management

Restaurant operations

Training others

Hospitality leadership

Leadership

Financial acumen

P&L management

Food handler cert

Flexible hours

Job description

Shake Shack is hiring in Massachusetts for a Restaurant General Manager role focused on leading and developing a high-performing team. You will manage inventory, quality, safety, and payroll while driving sales and profitability in a fast-paced environment.

The role requires strong leadership, hospitality, and financial acumen, with at least 3 years of GMS and P&L responsibility. Flexible hours and a dynamic, community-focused workplace are offered.