Restaurant GM: Lead Teams, Grow Profits, Elevate Service

Shake Shack; Westlake (OH); On-site; USD 62,000 - 80,000; Full time

Benefits offered by this job

Weekly pay bonuses

Meal discounts

Corporate discounts (travel, tech, etc

Medical, Dental, Vision Insurance

Employer-paid life and disability

401k with company match

Paid time off

Paid parental leave

Employee assistance program from day 1

Pre-tax commuter and parking benefits

Flexible spending accounts

Development and growth opportunities

Job summary

Shake Shack in Westlake, OH is seeking a Restaurant General Manager to lead and develop a high-volume team, ensure top hospitality standards, and drive profitability. You will manage inventory, payroll, scheduling, and budget adherence while promoting the brand in the local community.

The role requires strong leadership, P&L experience, and flexibility in hours. Join a fast-growing hospitality brand focused on delivering unforgettable guest experiences.

Qualifications

• Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Ability to learn and train others on all aspects of Shack operations.
• Demonstrated ability to champion hospitality and motivate team members.
• Strong leadership skills with a focus on coaching and achieving excellence.
• Knowledgeable in all financial aspects of business operations.
• Minimum 3 years of P&L responsibilities.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Lead, coach and develop team members
• Manage inventory, quality, and safety protocols
• Meet and exceed financial and profitability goals by managing budget
• Maintain top-notch standards of excellence and hospitality
• Drive sales and profits while developing people
• Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
• Manage payroll and scheduling
• Promote the brand in the local community through word-of-mouth and restaurant events

Skills

Restaurant General Management

Leadership

People development

Budget management

Hospitality

Training others

P&L responsibilities

Flexible hours

Job description

Shake Shack in Westlake, OH is seeking a Restaurant General Manager to lead and develop a high-volume team, ensure top hospitality standards, and drive profitability. You will manage inventory, payroll, scheduling, and budget adherence while promoting the brand in the local community.

The role requires strong leadership, P&L experience, and flexibility in hours. Join a fast-growing hospitality brand focused on delivering unforgettable guest experiences.