Restaurant GM: Lead Teams, Grow Profitability, Benefits

Taco Bell; Providence (RI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

4 weeks' vacation and PTO

Scholarship programs for continuing ed

Career advancement and professional 개발

Medical benefits from day 1

Health and wellness programs

401k retirement plan

Perks discounts

Free meals

Job summary

Taco Bell in Providence, RI is seeking a Restaurant General Manager who will lead a high-performing team, recruit and train crew, and drive customer experience excellence. You’ll set standards, guide promotions, and foster a culture of belonging while delivering strong financial results.

You’ll manage scheduling, training, and coaching, monitor P&L, and implement the CHAMPS operating framework to ensure top service and safe, compliant restaurant operations daily.

Qualifications

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Solid understanding of restaurant maintenance programs.
• Champions Taco Bell's culture and values, with a focus on Equity, Inclusion, and Belonging.
• Experienced in recognizing and motivating teams, with a successful track record in people development.
• Skilled in recruiting top talent and training both high and under-performing employees.
• Adaptable to change and experienced in supporting change management.
• Adheres to corporate policies and Occupational Health and Food Safety standards.

Responsibilities

• Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.
• Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.
• Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
• Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.
• Analyze the restaurant's financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.
• Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.

Skills

People management

P&L analysis

Digital tools

Communication skills

Maintenance programs

Equity & Belonging

Talent development

Recruiting top talent

Change management

Policy compliance

Tools

Restaurant software

Job description

Taco Bell in Providence, RI is seeking a Restaurant General Manager who will lead a high-performing team, recruit and train crew, and drive customer experience excellence. You’ll set standards, guide promotions, and foster a culture of belonging while delivering strong financial results.

You’ll manage scheduling, training, and coaching, monitor P&L, and implement the CHAMPS operating framework to ensure top service and safe, compliant restaurant operations daily.