Restaurant GM — Lead Teams & Drive Café Experience

Doherty Enterprises; New York (NY); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Quarterly performance bonus

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Vacation

Paid Training & Leadership Development

Career Growth Across Brands

Employee Meal Discounts

Top Workplace culture

Job summary

Panera Bread Queens NY is seeking a General Manager to lead daily cafe operations, deliver exceptional guest experiences, and drive profitability with a high-performing team. This role involves coaching leaders, managing P&L, and upholding Panera standards across multiple Queens locations.

As part of Doherty Enterprises, you will foster an inclusive culture, build community ties, and mentor staff toward career growth while meeting business goals and maintaining food safety.

Qualifications

• 3+ years of restaurant management experience, including experience as a General Manager.
• Proven ability to lead, coach, and develop teams.
• Strong financial acumen with experience managing P&L, labor, and food cost.
• Passion for delivering exceptional guest experiences.
• Excellent leadership, communication, and problem-solving skills.

Responsibilities

• Lead all daily cafe operations, ensuring outstanding food quality, cleanliness, and guest satisfaction.
• Recruit, hire, develop, coach, and retain a high-performing management and hourly team.
• Foster a positive, inclusive culture focused on teamwork, accountability, and guest service.
• Drive sales, profitability, labor management, and cost controls while achieving business goals.
• Ensure operational excellence by maintaining Panera brand standards and food safety compliance.
• Develop future leaders through coaching, training, and succession planning.
• Analyze business results and create action plans to improve café performance.
• Build relationships within the local community to increase café awareness and guest loyalty.

Skills

Restaurant management

Leadership

P&L management

Team development

Customer service

Scheduling

Communication

Problem solving

Job description

Panera Bread Queens NY is seeking a General Manager to lead daily cafe operations, deliver exceptional guest experiences, and drive profitability with a high-performing team. This role involves coaching leaders, managing P&L, and upholding Panera standards across multiple Queens locations.

As part of Doherty Enterprises, you will foster an inclusive culture, build community ties, and mentor staff toward career growth while meeting business goals and maintaining food safety.