Restaurant General Manager - Panera Bread Queens NY

Doherty Enterprises; New York (NY); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Quarterly performance bonus

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Vacation

Paid Training & Leadership Development

Career Growth Across Brands

Employee Meal Discounts

Top Workplace culture

Job summary

Panera Bread Queens NY is seeking a General Manager to lead daily cafe operations, deliver exceptional guest experiences, and drive profitability with a high-performing team. This role involves coaching leaders, managing P&L, and upholding Panera standards across multiple Queens locations.

As part of Doherty Enterprises, you will foster an inclusive culture, build community ties, and mentor staff toward career growth while meeting business goals and maintaining food safety.

Qualifications

• 3+ years of restaurant management experience, including experience as a General Manager.
• Proven ability to lead, coach, and develop teams.
• Strong financial acumen with experience managing P&L, labor, and food cost.
• Passion for delivering exceptional guest experiences.
• Excellent leadership, communication, and problem-solving skills.

Responsibilities

• Lead all daily cafe operations, ensuring outstanding food quality, cleanliness, and guest satisfaction.
• Recruit, hire, develop, coach, and retain a high-performing management and hourly team.
• Foster a positive, inclusive culture focused on teamwork, accountability, and guest service.
• Drive sales, profitability, labor management, and cost controls while achieving business goals.
• Ensure operational excellence by maintaining Panera brand standards and food safety compliance.
• Develop future leaders through coaching, training, and succession planning.
• Analyze business results and create action plans to improve café performance.
• Build relationships within the local community to increase café awareness and guest loyalty.

Skills

Restaurant management

Leadership

P&L management

Team development

Customer service

Scheduling

Communication

Problem solving

Job description

Position & Perks

General Manager – Panera Bread Queens NY

Lead with Purpose. Grow People. Build Your Career.

At Panera Bread, we believe food should be good and the people who serve it should be even better. As a General Manager, you'll lead a high-performing team, create an exceptional guest experience, and drive the success of one of our neighborhood cafes.

As part of Doherty Enterprises, one of the largest restaurant franchisees in the Northeast, you'll have the opportunity to build a long-term career with a company that invests in its people. With more than 55 Panera Breads across New York we offer real opportunities for growth and advancement.

Grow With Us

We're looking for General Managers who inspire others, embrace challenges, and are passionate about developing great teams. If you're ready to make an impact and grow your career with one of the region's premier restaurant companies, we'd love to hear from you

Apply today and discover why great leaders grow at Panera Bread and Doherty Enterprises.

Opportunities throughout Queens NY including Bayside Ozone Park, Ridgewood, Rego Park, and Glendale

Responsibilities

What You'll Do

As a General Manager, you will:

• Lead all daily cafe operations, ensuring outstanding food quality, cleanliness, and guest satisfaction.
• Recruit, hire, develop, coach, and retain a high-performing management and hourly team.
• Foster a positive, inclusive culture focused on teamwork, accountability, and guest service.
• Drive sales, profitability, labor management, and cost controls while achieving business goals.
• Ensure operational excellence by maintaining Panera brand standards and food safety compliance.
• Develop future leaders through coaching, training, and succession planning.
• Analyze business results and create action plans to improve café performance.
• Build relationships within the local community to increase café awareness and guest loyalty.

Qualifications

What We're Looking For

• 3+ years of restaurant management experience, including experience as a General Manager.
• Proven ability to lead, coach, and develop teams.
• Strong financial acumen with experience managing P&L, labor, and food cost.
• Passion for delivering exceptional guest experiences.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work a flexible schedule, including nights, weekends, and holidays as business needs require.
• Valid driver's license and reliable personal vehicle required. Travel between cafes, training locations, and company meetings may be required.
• Must be authorized to work in the United States.

Why Join Doherty Enterprises?

• Competitive salary
• Quarterly performance bonus opportunity
• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Vacation
• Paid Training & Leadership Development
• Career Growth Opportunities Across Multiple Brands
• Employee Meal Discounts
• A people-first culture recognized as a Top Workplace