General Manager - Café Leader & Growth Driver

Panera Bread; City of Poughkeepsie (NY); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Quarterly performance bonus

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Vacation

Paid Training & Leadership Development

Career Growth Opportunities Across Mo

Employee Meal Discounts

A people-first culture recognized as a

Job summary

Panera Bread in New York's City of Poughkeepsie area is seeking a General Manager to lead daily cafe operations, drive guest satisfaction, and manage a high-performing team within Doherty Enterprises.

You will recruit and develop leaders, oversee P&L, labor, and food costs, and build community relationships to grow sales and brand excellence.

This role requires flexibility, travel between cafes, and a commitment to Panera standards and patient leadership.

Qualifications

• 3+ years of restaurant management experience, including experience as a General Manager.
• Proven ability to lead, coach, and develop teams.
• Strong financial acumen with experience managing P&L, labor, and food cost.
• Passion for delivering exceptional guest experiences.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work a flexible schedule, including nights, weekends, and holidays as business needs require.
• Valid driver's license and reliable personal vehicle required. Travel between cafes, training locations, and company meetings may be required.
• Must be authorized to work in the United States.

Responsibilities

• Lead all daily cafe operations, ensuring outstanding food quality, cleanliness, and guest satisfaction.
• Recruit, hire, develop, coach, and retain a high-performing management and hourly team.
• Foster a positive, inclusive culture focused on teamwork, accountability, and guest service.
• Drive sales, profitability, labor management, and cost controls while achieving business goals.
• Ensure operational excellence by maintaining Panera brand standards and food safety compliance.
• Develop future leaders through coaching, training, and succession planning.
• Analyze business results and create action plans to improve café performance.
• Build relationships within the local community to increase café awareness and guest loyalty.

Skills

Team leadership

Coaching

Problem-solving

Communication

Guest service

Flexible scheduling

Job description

Panera Bread in New York's City of Poughkeepsie area is seeking a General Manager to lead daily cafe operations, drive guest satisfaction, and manage a high-performing team within Doherty Enterprises.

You will recruit and develop leaders, oversee P&L, labor, and food costs, and build community relationships to grow sales and brand excellence.

This role requires flexibility, travel between cafes, and a commitment to Panera standards and patient leadership.