General Manager — Lead Teams, Elevate Cafe Experience

Doherty Enterprises; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunity

Medical/Dental & Vision Insurance

401(k) with Company Match

Paid Vacation

Leadership development

Career growth across brands

Meal discounts

Top Workplace culture

Job summary

Doherty Enterprises operates Panera Bread cafes in New York and seeks a General Manager to lead one busy cafe. You will oversee daily operations, ensure top-quality food and service, manage a talented team, and drive growth in a customer-focused environment.

Ideal candidates bring 3+ years in restaurant management, strong leadership and financial skills, and a passion for developing people. The role requires flexibility, travel between locations, and authorization to work in the United States.

Qualifications

• 3+ years of restaurant management experience, including experience as a General Manager.
• Proven ability to lead, coach, and develop teams.
• Strong financial acumen with experience managing P&L, labor, and food cost.
• Passion for delivering exceptional guest experiences.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work a flexible schedule, including nights, weekends, and holidays as business needs require.
• Valid driver's license and reliable personal vehicle required. Travel between cafes, training locations, and company meetings may be required.
• Must be authorized to work in the United States.

Responsibilities

• Lead all daily cafe operations, ensuring outstanding food quality, cleanliness, and guest satisfaction.
• Recruit, hire, develop, coach, and retain a high-performing management and hourly team.
• Foster a positive, inclusive culture focused on teamwork, accountability, and guest service.
• Drive sales, profitability, labor management, and cost controls while achieving business goals.
• Ensure operational excellence by maintaining Panera brand standards and food safety compliance.
• Develop future leaders through coaching, training, and succession planning.
• Analyze business results and create action plans to improve café performance.
• Build relationships within the local community to increase café awareness and guest loyalty.

Skills

Leadership

Communication

Problem-solving

P&L management

Labor cost control

Job description

Doherty Enterprises operates Panera Bread cafes in New York and seeks a General Manager to lead one busy cafe. You will oversee daily operations, ensure top-quality food and service, manage a talented team, and drive growth in a customer-focused environment.

Ideal candidates bring 3+ years in restaurant management, strong leadership and financial skills, and a passion for developing people. The role requires flexibility, travel between locations, and authorization to work in the United States.