Restaurant GM: Lead Team, Grow Profits & Careers

Taco-Bell; Baltimore (MD); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

4 weeks vacation PTO

Tuition reimbursement

Scholarship programs

Medical benefits from day 1

Health and wellness

401k with match

Free meals

Discounts on mortgages

Job summary

Taco Bell in Baltimore, MD is seeking a Restaurant General Manager to lead a high-performing team and drive profitable operations. You will recruit, train, and mentor staff while upholding Taco Bell’s standards and culture.

Responsibilities include developing training plans, managing budgets, resolving customer issues, and coordinating product rollouts. Experience in change management and strong communication are essential for success.

Qualifications

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Solid understanding of restaurant maintenance programs.
• Champions Taco Bell’s culture and values, with a focus on Equity, Inclusion, and Belonging.
• Experienced in recognizing and motivating teams, with a successful track record in people development.
• Skilled in recruiting top talent and training both high and under-performing employees.
• Adaptable to change and experienced in supporting change management.
• Adheres to corporate policies and Occupational Health and Food Safety standards.

Responsibilities

• Recruit, onboard, and conduct orientations for Team Members and Shift Leads, ensuring a strong, well-prepared team.
• Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.
• Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
• Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.
• Analyze the restaurant’s financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.
• Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.

Skills

People management

P&L analysis

Communication skills

Restaurant maintenance

Recruiting

Change management

Equity Inclusion Belonging

Policy compliance

Tools

Digital tools and platforms

Job description

Taco Bell in Baltimore, MD is seeking a Restaurant General Manager to lead a high-performing team and drive profitable operations. You will recruit, train, and mentor staff while upholding Taco Bell’s standards and culture.

Responsibilities include developing training plans, managing budgets, resolving customer issues, and coordinating product rollouts. Experience in change management and strong communication are essential for success.