Restaurant GM — Lead Team, Elevate Service & Growth

Jersey-Mike; Tallahassee (FL); On-site; USD 55,000 - 62,000; Full time

Job summary

Jersey Mike's Subs in Tallahassee, FL is seeking a General Manager to lead daily operations, uphold brand standards and drive profitability while maintaining exceptional customer service.

The role requires strong leadership, the ability to manage staff, implement policies, and achieve company goals across scheduling, inventory, and training. This is a salaried, exempt position with a typical 50-hour workweek, including evenings and weekends.

Qualifications

• Strong interpersonal relations, communication and organizational skills, leadership, supervisory skills, dependability, maturity.

Responsibilities

• Identify and delegate responsibilities to management team and staff to ensure objectives are met and excellent service is consistently achieved.
• Implement and enforce company policies and procedures.
• Provide direction to management team, and staff to achieve restaurant goals.
• Consistently review operations and manage staff to identify any problems, concerns, and opportunities for improvement
• Provide coaching and feedback to employees and assess performance on an ongoing basis.
• Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations.
• Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness.
• Consistently monitor product and labor costs to remain within goals.(Following the scheduling template based on store sales)
• Train and coach staff on customer services principles and practices.
• Follow KRG’s and Jersey Mike’s Subs policies and procedures, including those for cash handing and safety/security.
• Implement new marketing promotions.
• Conducting staff and weekly meetings.
• Identify employee weaknesses and retrain as necessary.
• Efficient in administrative duties: Weekly paperwork, crunch time inventory, product ordering, Zenput, marketing, scheduling and labor.

Skills

Interpersonal skills

Communication

Organizational skills

Leadership

Supervisory skills

Dependability

Maturity

Job description

Jersey Mike's Subs in Tallahassee, FL is seeking a General Manager to lead daily operations, uphold brand standards and drive profitability while maintaining exceptional customer service.

The role requires strong leadership, the ability to manage staff, implement policies, and achieve company goals across scheduling, inventory, and training. This is a salaried, exempt position with a typical 50-hour workweek, including evenings and weekends.