Restaurant GM — Lead Team, Drive Service & Growth

McDonald's; Surprise (AZ); On-site; USD 56,000 - 68,000; Full time

Benefits offered by this job

Competitive salary

Bonus potential

Health insurance

Paid time off

Employee discounts on food

Training and career development

Job summary

McDonald's in Surprise, AZ is seeking a General Manager to lead daily restaurant operations, drive customer service excellence, and coach a diverse team to meet performance targets.

The role requires 2 years of GM experience, strong leadership and financial acumen, and flexibility to work weekends and holidays. Competitive salary, benefits, and opportunities for career development are included.

Qualifications

• 2+ years of GM or similar leadership experience in a fast-paced environment.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of financial management and reporting; ability to manage budgets and costs.

Responsibilities

• Lead and motivate a team to achieve company goals and deliver great customer service.
• Manage day-to-day operations, ensuring smooth running and high performance.
• Monitor financial performance, including budgeting, labor cost control, and inventory management.
• Train and develop restaurant staff to meet McDonald's standards.
• Ensure all food safety and cleanliness standards are adhered to.
• Handle customer complaints and resolve issues quickly to maintain brand reputation.
• Collaborate with senior management to implement corporate policies and strategies.

Skills

Leadership

Communication

Problem-solving

Financial management

Multitasking

Education

High school diploma or equivalent

Job description

McDonald's in Surprise, AZ is seeking a General Manager to lead daily restaurant operations, drive customer service excellence, and coach a diverse team to meet performance targets.

The role requires 2 years of GM experience, strong leadership and financial acumen, and flexibility to work weekends and holidays. Competitive salary, benefits, and opportunities for career development are included.