Restaurant GM: Lead Ops, P&L & Team Growth

Pizza Hut, Inc.; Elizabethton (TN); On-site; USD 70,000 - 100,000; Full time

Job summary

Pizza Hut, Inc. in United States seeks a Restaurant General Manager (RGM) to drive financial and operational performance, empower teams, and uphold standards across store operations. You will lead hiring, training, scheduling, and culture initiatives while ensuring safety and brand compliance.

The role emphasizes P&L responsibility, vendor relationships, and career development, with a focus on delivering exceptional guest experiences and maintaining a clean, compliant restaurant environment.

Qualifications

• ServSafe Certified.
• MSM Course 10.
• Proficient at Microsoft Office.
• Lead On! General Manager and Computer basics.
• Reliable Transportation.
• Valid Driver's License and Car Insurance Required.

Responsibilities

• Oversee All Staff and Operations in Your Restaurant with an Entrepreneurial Mindset.
• Hire, Train, Build a Bench of Shift Leaders and Team Members in Restaurant.
• Own and Promote Positive Restaurant Culture and Employee Experience.
• Maintain Excellent Customer Service Standards.
• Enforce and Follow Pizza Hut Service Principles (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile).
• Responsible for Oversight and Execution of All Store Inventory, Forecasting, Scheduling Processes.
• Partner with Field Marketing Manager and Director of Field Compliance to Grow Sales and Partner with Community.
• Develop a Store Team that Has High Customer Satisfaction Results.
• Ensure Restaurant Meets/Exceeds All Brand Standards and Processes (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE).
• Work with District Manager to Keep Facility Up to Standard and in Good Repair.
• Responsible for Restaurant P&L Management.
• Evaluate and Improve Operational and Financial Performance of Restaurant.
• Communicate Company Initiatives and Programs to Restaurant Teams.
• Own the Career Development and Performance Management Process for Restaurant Team (MSM).
• Executes all Pizza Hut Provided Training Material and Courses, Follows Up with Store Teams.

Skills

Leadership

P&L Management

Customer Service

Operations

Budgeting

Tools

Hutlink

Learning Zone

Pizzapedia

Job description

Pizza Hut, Inc. in United States seeks a Restaurant General Manager (RGM) to drive financial and operational performance, empower teams, and uphold standards across store operations. You will lead hiring, training, scheduling, and culture initiatives while ensuring safety and brand compliance.

The role emphasizes P&L responsibility, vendor relationships, and career development, with a focus on delivering exceptional guest experiences and maintaining a clean, compliant restaurant environment.