Restaurant GM: Drive Growth & Lead an Engaged Team

America's Pizza Company, LLC; Canton (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Pizza Hut is seeking a Restaurant General Manager (RGM) to drive financial and operational performance at your store, empowering and engaging the team to grow daily. Create a culture aligned with core values and ensure operational excellence.

Lead staff, hire, train, and develop a bench of shift leaders while maintaining top customer service and brand standards. Manage inventory, scheduling, and P&L while fostering strong vendor relations and community partnerships.

Qualifications

• Be A Customer Maniac! - All Roles.
• Serv Safe Certified.
• Lead On! Shift Leader.
• MSM Course 10.

Responsibilities

• Oversee all staff and operations with an entrepreneurial mindset.
• Hire, train, build a bench of shift leaders and team members.
• Own and promote positive restaurant culture and employee experience.
• Maintain excellent customer service standards.
• Enforce and follow Pizza Hut service principals.
• Deliver it fast, make food we are proud to service with a smile.
• Responsible for store inventory, forecasting, scheduling processes.
• Ensure teams have the tools and knowledge necessary for success.
• Partner with Field Marketing Manager and Director of Field Compliance to grow sales and partner with community.
• Develop a store team with high customer satisfaction results.
• Ensure restaurant meets/exceeds all brand standards and processes.
• Food, restaurant and driver safety, CHAMPS, brand standards, FSSC, CORE.
• Work with District Manager to keep facility up to standard and in good repair.
• Restaurant P&L management.
• Evaluate and improve operational and financial performance.
• Communicate company initiatives and programs to restaurant teams.
• Own the career development and performance management process for restaurant team (MSM).
• Utilizes Pizza Hut provided training materials and courses with follow-up.
• Compliant with all laws and regulations.
• Safe work environment.
• Maintains clean, organized restaurant meeting health and safety regulations.
• Demonstrate trade area knowledge.
• Maintain vendor relationships.
• Brand steward for Pizza Hut Brand.
• Maintain restaurant calendar.
• Adhere to handbook and policies.
• Communicate and execute company initiatives by managing performance.
• Maintain professional image and ethical conduct.

Skills

Staff management

Hiring

Customer service

Inventory control

P&L management

Brand standards

Vendor relations

Safety compliance

Microsoft Office

Training

Education

Serv Safe Certification

MSM Course 10

General Manager training

Tools

Microsoft Office

Job description

Pizza Hut is seeking a Restaurant General Manager (RGM) to drive financial and operational performance at your store, empowering and engaging the team to grow daily. Create a culture aligned with core values and ensure operational excellence.

Lead staff, hire, train, and develop a bench of shift leaders while maintaining top customer service and brand standards. Manage inventory, scheduling, and P&L while fostering strong vendor relations and community partnerships.