Restaurant GM: Lead Operations & Guest Experience

Saltgrass Steak House; Webster (TX); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Training program

Career growth

Employee discounts

Health benefits

Dental

Vision

Life insurance

Short term disability

401(k)

Paid time off

Bonus potential

Job summary

Saltgrass Steak House in Webster, TX is seeking a senior-level restaurant manager to oversee daily operations, drive sales, manage expenses, and ensure high standards of service. You will lead shifts, mentor staff, and collaborate with the General Manager to implement company policies.

The role offers an extensive training program, career growth opportunities, generous benefits, multiple health plans, a 401(k), paid time off, and monthly bonus potential.

Qualifications

• 2+ years of senior level management in a full-service, high-volume dining establishment.
• Extensive front of house knowledge; advanced knowledge of financial aspects.
• Strong interpersonal and conflict resolution skills.
• Stable and progressive work history; strong work ethic.

Responsibilities

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs.
• Assist the General Manager in ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.
• Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service.
• Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews.

Skills

Leadership

Interpersonal skills

Conflict resolution

Work ethic

Job description

Saltgrass Steak House in Webster, TX is seeking a senior-level restaurant manager to oversee daily operations, drive sales, manage expenses, and ensure high standards of service. You will lead shifts, mentor staff, and collaborate with the General Manager to implement company policies.

The role offers an extensive training program, career growth opportunities, generous benefits, multiple health plans, a 401(k), paid time off, and monthly bonus potential.