Restaurant GM: Lead Operations & Guest Experience

Lake Ariel IHOP; Lake Ariel (PA); On-site; USD 80,000 - 120,000; Full time

Job summary

Onvo is seeking a General Manager for a busy IHOP location in Lake Ariel, PA. The GM will lead the restaurant team, drive guest satisfaction, and ensure food safety and brand compliance across shifts.

The role requires strong leadership, a ServSafe certification, and willingness to work long or irregular hours to maintain operations and service standards. Equal opportunity employer with a focus on guest-first service.

Qualifications

• Leads and motivates management team to ensure guest satisfaction and operational excellence.
• Strong focus on food safety and quality standards across shifts.
• Ability to manage high-volume, fast-paced restaurant environments.

Responsibilities

• Mobilizes management to oversee financial controls, operations, people development and service.
• Handles long and irregular shifts with composure under pressure.
• Ensures compliance with health and safety inspections and brand standards.
• Maintains professional restaurant image including cleanliness and appearance standards.
• Drives sales growth while controlling labor and controllable costs.
• Encourages community involvement and marketing efforts to meet targets.

Skills

Leadership

Customer service focus

Financial controls

Restaurant operations

Education

ServSafe certification

Job description

Onvo is seeking a General Manager for a busy IHOP location in Lake Ariel, PA. The GM will lead the restaurant team, drive guest satisfaction, and ensure food safety and brand compliance across shifts.

The role requires strong leadership, a ServSafe certification, and willingness to work long or irregular hours to maintain operations and service standards. Equal opportunity employer with a focus on guest-first service.