Restaurant GM & Head Coach - Lead Team & Profit

sweetgreen; Richmond (VA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary + 20% bonus

Health plans (medical, dental, vision)

Paid vacation + wellness time

401(k) program

Paid family leave

Free greens and Sweetgreen swag

Career development

Collaborative team environment

Job summary

Sweetgreen is seeking a Head Coach (General Manager) to lead a busy store, balancing people, operations, and business performance while delivering guests with exceptional experiences and real food.

You’ll coach talent, safeguard food safety, drive profitability, and use data to optimize schedules, costs, and performance. This role requires hands-on leadership in a fast-paced, guest-centric environment and offers a clear path for growth. Join a team that values inclusion and community impact.

Qualifications

• 3+ years in food service with at least 2 years in hands-on management.
• Experience hiring, developing, training, and motivating team members.
• Skilled in planning, managing, and forecasting financials, labor, and inventory.
• Hands-on experience managing and optimizing processes in a fast-paced environment.
• Proven ability to lead and mentor teams collaboratively.

Responsibilities

• Lead the full employee lifecycle, fostering trust, transparency and inclusion.
• Balance people, operations, and business performance for the store.
• Drive hospitality, safety, and cleanliness while adapting to change.
• Improve guest experiences using data-informed decisions.
• Drive sales and profit through cost management and scheduling.
• Support all systems, troubleshoot issues, and optimize daily operations.
• Execute Head Coach career path duties across roles.

Skills

Team Leadership

People Management

Budgeting

Forecasting

Operations Optimization

Food Safety

Hiring & Training

Job description

Sweetgreen is seeking a Head Coach (General Manager) to lead a busy store, balancing people, operations, and business performance while delivering guests with exceptional experiences and real food.

You’ll coach talent, safeguard food safety, drive profitability, and use data to optimize schedules, costs, and performance. This role requires hands-on leadership in a fast-paced, guest-centric environment and offers a clear path for growth. Join a team that values inclusion and community impact.