Restaurant GM: Grow Sales, Lead Team & Service

Tropical Smoothie Cafe; Allen (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

Tropical Smoothie Cafe is a Fast Casual restaurant with a tropical twist. This role centers on leading a team to deliver great food and smoothies while maintaining high standards of service. You will supervise operations, support marketing initiatives, and help manage costs in a fast-paced cafe environment.

We value strong communication, budgeting know-how, and the ability to grow sales through customer-focused leadership. Join us for an energetic team culture and a commitment to hospitality.

Qualifications

• Minimum of 1 years of managerial experience in the restaurant or fast-casual field required.
• Experience recruiting, hiring, training & developing employees.
• Experience in growing sales & providing excellent customer service.
• Demonstrated ability to drive operational excellence in both front of the house & back of the house.
• Must have a proven track record of managing cost of goods & labor.
• Strong skills in understanding P&L reports & budgets.
• Basic computer skills, including Microsoft Word, Excel and Outlook.
• Effective verbal & written communication skills.

Responsibilities

• Monitor sales growth & cost control of the café against the budgeted expectation & historical performance, to ensure that profit goals are met.
• Maintains & exceeds customer expectations to build brand loyalty.
• Presents a consistent, professional image of the café & crew by maintaining all sanitation & appearance standards.
• Communicates & stays updated on all marketing & promotional materials.
• Executes marketing & sales programs, following appropriate guidelines.
• Builds café sales by cultivating relationships in the business community & initiating local store marketing campaigns.

Skills

Customer service

Leadership

Communication

P&L awareness

Budgeting

MS Office

Tools

Microsoft Word

Excel

Outlook

Job description

Tropical Smoothie Cafe is a Fast Casual restaurant with a tropical twist. This role centers on leading a team to deliver great food and smoothies while maintaining high standards of service. You will supervise operations, support marketing initiatives, and help manage costs in a fast-paced cafe environment.

We value strong communication, budgeting know-how, and the ability to grow sales through customer-focused leadership. Join us for an energetic team culture and a commitment to hospitality.